Massachusetts General Hospital Emergency Room

Tara Nguyen

I am currently waiting with my friend in the emergency room and we have waited well over 6.5 hours for her to be seen. This is absolutely unacceptable, she is in so much pain to the point of literal tears meanwhile the nurses and doctors are dragging their feet. Ridiculous.

Gabriela Pineda

Came to the emergency room as my sister is admitted, families already going through a lot but of course the front desk person is super rude to patients, she was incredibly demeaning, rude and no empAthy while my brother, father and I were there made side quiet rude sarcasm comments. The lady from Pedi that answer the phone Rhonda was also demeaning, rude and super disrespectful. Save yourself and go elsewhere this is by far the worse worse incompetent people they hired for night shifts.

Adrian Nahant

The people who work in the front are very rude disrespectful and unprofessional I went to the emergency room for a serious medical condition and they told me that they won't let me in unless I wear a Mask patients can not be turned down for refusing to wear a Mask and based on what they are forcing people to wear a Mask if the Mask is not required by the law?

Manuele Scata

I don't understand how one of the best hospitals in the world and they don't have the ability to get patients in to see a doctor and just leave them sitting for 4hours plus in a waiting room suffering what happened to this place and its staff insane and the Karen at the front desk has about as much compassion and people skills as a corps just terrible