Olde Hadleigh Hearth & Patio

Category: Fireplace store

Address: 119 Willimansett St, South Hadley, MA 01075, USA

Phone: +14135389845

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–4PM

Reviews

Robert

May 16, 2022

I really hate to do this but I think people need to know before they buy from this company what their requirements are. I own a large home-improvement company And I am not allowed to take full payment in advance, by state law. Everything we do is completely custom. This company demands full payment before they’ll do anything. When I asked why I was shut down immediately. Sorry about this but people should know in advance and why. I can Understand asking for payment in full for the appliance itself but The installation puts it into a different category. I wish them the best.

stephen sowa

May 9, 2022

Bought a glass door with screen. Had service at home to fix screen 2 times never fix the problem the put in the wrong screen for this fireplace keeps falling will never deal with the company again ther a ripoff my name Susan And Steven Sowa 91 Shaw St., Belchertown I have paperwork that shows the wrong screen was put in these glass doors no it’s up to youTo take care of this situation before I cancel this review or take further measures

Michael Madsen

May 3, 2022

Very helpful staff here. They have top quality items for sale. You will pay a premium for excellent service and products but its well worth the effort to make a trip there

Kimberly Spencer

Mar 12, 2022

Purchased a part for our 5yr old wood stove.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 12, 2022
Olde Hadleigh Hearth & Patio | Sep 12, 2021

We are taking safety precautions seriously here. All of our employees wear masks and we require our customers to do so as well. We clean and sanitize several times during the day and we make hand sanitizer available at several stations. We practice social distancing.

Do you repair outdoor patio umbrellas with a broken wind-up cable?

Ivor Miller | Sep 12, 2021
Olde Hadleigh Hearth & Patio | Sep 12, 2021

I am sorry but no we don't.

Do you sell a 6" S/S liner kit and 6" damper seal kit

don nelson | Sep 12, 2020
Olde Hadleigh Hearth & Patio | Sep 12, 2020

Hi Don, No I'm sorry we do not.

Do you carrypatio privacy screens

Donna Beane | Sep 13, 2018
Desiree Porter | Sep 13, 2018

I didn't see any.. But they have alot of catalogs

I used my fireplace this evening and when I turned it off, it continues to beep. Does it need batteries? Need instructions on how to change.

Halina Wiczyk | Sep 13, 2018
William Crawford | Sep 13, 2018

Call Mr Tom Energy they have great customer service. This place has horrible service.

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