Ashley

Category: Furniture store

Address: 1520 Spring Meadows Dr, Holland, OH 43528, USA

Phone: +14198685600

Opening hours

Sunday: 12–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Mohsen Aldarurah

Sep 11, 2022

I am regular with Ashley not only in this store location also with the globally ones. However, professionalism is the most important thing that any business must need. The sell man that was Tim is not professional at all. He must understand how to deal to costumers. He was trying to make a laugh on me. Also, he tried to be funny and he do not have too. Honestly, one employer will represent the whole Ashley. There are many professional furniture store in this area which are much better than this place.

Mark Harris

Sep 7, 2022

Have had the worst experience here since July...the only reason I continue to shop there is because of the employees have been trying to get a mattress delivery for going on two months now very disappointed

Sarah Dorsey

Aug 28, 2022

Our salesperson, Jayce, was super helpful. He was available when we needed him but did not pressure us while we were trying to make our decision. We would definitely go back and to this location for future purchases.

Lynn Crosby

Aug 18, 2022

Sadly to say but my husband and I have had nothing but problems from the moment we started with Ashley picking furniture and here we are now a month later and we still do not have our furniture. This has been the worst nightmare ever and we will never return to the store again. Gracie, who was our salesperson though was fantastic and very sweet and went all out to help us pick out the furniture but when it comes to having it delivered they don't even tell you that it is in and ready to be delivered. We had to keep calling Ashley to check on the status and they kept telling us that part of the order was in but not all of it. A couple weeks later still waiting we decided to call again and they said it's been sitting there and they gave us no phone call to let us know that it could have been delivered. Then they give us a delivery date and then it doesn't happen. Totally undependable so we had to find our own delivery man to pick it up. When you call the warehouse they do not answer and if they do by any chance answer they hang up on you right away. Definitely not a place to buy furniture.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 12, 2022
Ashley | Sep 12, 2021

Face coverings are worn by all employees within close proximity of guests. Daily cleaning/sterilization of common touch points completed. Gloves and masks provided for customers upon request. Safety distance of 6 or more feet maintained as much as possible. If there are any other COVID safety concerns please notify our staff so that we may assist.

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Ordered Bedroom outfit, paid 2200 cash and was told by the sales representative that they would deliver in 4 to 6 weeks and now 2 months later only half of my order is coming. I would not recommend this place.

Kim Longoria | Sep 12, 2021
Ashley | Sep 12, 2021

Hello Kim, I have looked into your sale and found that the majority of your order is being delivered today. We have been quoting 8-12 weeks for delivery as a result of the pandemic's impact on the furniture industry. I see that an 8-12 week quote is on your sale and is printed out on your sales receipt.

If you order online can you pick up your item?

Jody Torok | Sep 12, 2020
Rev Paul Aduba | Sep 12, 2020

Of course... but you have to indicate it as you order the item.. I hope so

If I purchased a king size bed and it's been delivered, but it's too big for the room can I change it out for a queen size bed instead?

Santina DeLucia | Sep 13, 2019
Thill Channel | Sep 13, 2019

It'd be a return proces

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