Big Y Support Center

Category: Grocery store in Springfield, Massachusetts

Address: 2145 Roosevelt Ave, Springfield, MA 01102, USA

Phone: +14137840600

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Henry Santa

Aug 22, 2022

They don't treat people right and the manager at the wilbraham store does not like black people Hispanic people they are bigot they should close the store down

Luis Pagan Dumpster dive props

Jun 25, 2022

Im not from the area,but everytime I visit Mass. I buy my groceries here!

ThePhoenix1201

Apr 26, 2022

The Groton Connecticut big Y would get zero stars if I could it seems to me every time I go to big my big Y in Groton when I use the self check out all of a sudden no matter who what attendant happens to be on the shift at the time manager Kiana comes over with her sidekick Casey and Ann they stand right behind me watch every move I make and I’m just tired of it I’m very sick of it and and I want something done about it

Roberto Rosado Leon

Apr 15, 2022

Super fast! They have checks for lumper fee and let you stay if need to complete your 10th at the yard! Awesome place to make a deliver, plus unloading me before my appt time! What else to ask? Thanks!

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Questions & Answers

Why do you seem it appropriate to charge for paper bags, as it is a recyclable material? Walmart’s giving a free plastic bag that’s now recyclable!

Jonathan Sweet | Oct 17, 2021
Big Y Support Center | Oct 17, 2021

Thank you for reaching out, Jonathan. As part of our overall philosophy to protect the environment and reduce waste, we have not only eliminated single use plastic bags, but are charging 10 cents for paper bags to encourage our customers to use their reusable bags as an alternative to both paper and plastic. The carbon footprint of paper bag production is harmful to the environment as is the waste that occurs from single use plastic. Our goal is to work with communities we serve to cut back on waste and preserve our forests and waterways. We hope you choose to use reusable bags and partner with us in this environmentally friendly initiative. Thank you!

Why has your company decided that a much smaller recycling center at your stores is more appropriate, being as theirs No large redemption centers on the I-95 corridor in CT? Price is going up to $.10, & always a line at your stores!

Jonathan Sweet | Oct 17, 2021
Big Y Support Center | Oct 17, 2021

Thank you for reaching out, Jonathan. Our new redemption machines accept both cans and plastic bottles in the same machine. They are more efficient and accept them at a higher speed. Since they are combo machines, customers only need to use one machine rather than using multiple ones. We will forward your comments to our Operations Management team for review. Thank you for shopping at Big Y!

So give me the 411 on why exactly your company decided to stop selling Breyers Ice Cream? I’m sure you won’t tell me the true story, but I’ll at least try!!

Jonathan Sweet | Oct 17, 2021
Big Y Support Center | Oct 17, 2021

Thank you for reaching out, Jonathan. We apologize about any dissatisfaction. We discontinued Breyers ice cream from our shelves almost two years ago due to low customer loyalty and low sales. With this being said, the product could come back in the future. We will let the Sales Manager that handles that Category of items about your interest in hopes that we can bring it back. Thank you for shopping at Big Y!

How can I purchase Big Y gift cards?

Carmen Richards | Sep 13, 2018
Aicirtap Emoswen | Sep 13, 2018

At any store

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