Capital One Bank

J B

Tellers were not helpful at all. Also I would suggest changing the wood paneling in front of the tellers because my child touched it and was in Urgent Care for 2 hours with splinters in hand. 1st day as a new customer and I was already told no to an important piece of documentation I needed from them and then to spend 2 hours in Urgent Care with a child who had numerous splinters was exhausting. Not sure how I feel about switching banks right now.

Amit Taneja

Horrible horrible im in the bank and no customer in the bank but u have to still make a appointment so stupid employee

lunacity

Capital one is by far like the worst bank. One of my family members had fraud so they gave them back the money and then four months later they took hundreds of dollars out of the account as a reversal which I understand but if you’re going …

Angel Estevez

The worst costumer service and I’ve been a member since 2011. I went there to asked for statements that I can’t see in my mobile app. The bank teller says that he’s not allowed to print any paperwork that is illegal for him to print out. …Hey Angel - We definitely understand the frustration here. While it sounds like our teammate at the branch was following the correct procedure, we've doc'd this review as feedback to ensure your voice is heard. ^AJS