SERVPRO of South Springfield/Agawam

monique warren

A few week ago my water heater exploded and Servpro was on the job. From the moment of the first call to Olga to the last call with Deb they were professionaland. Dispatch time was right away. Professional young man by the name of TaShawn entered our home with an explanation of how the team would carryout the service. Servpro's team was polite, worked well together and got the job done. We would highly recommended!!!

Denise Heatley

Servpro came out to help me after a sewage backup in my basement. Debbie was so patient and helpful with getting everything setup, even dealing with my insurance to get the appropriate information over regarding the service. The techs that came out were very friendly, and explained what was going to be done to clean up the area. They cleaned my unfinished basement and even removed all cobwebs! I was super satisfied with the work they did, and I felt confident that they did what was necessary to avoid any other hazards, such as mold, from my basement so my family and I would be safe. So grateful to Debbie and the Servpro staff for making this a comfortable process in an uncomfortable situation.

MJG MG

Water heater leak. 3+ inches o floor thru carpets and furniture. ServPro team led by Deshaun came in drained floor with sump pumps and eliminated damaged rugs and other items damaged. In the office Debbie kept in contact to update and review work. In no time with dehumidifers and fans the floors were dry and furniture lifted off floor to dry bottom legs and base. Then water heater was replaced. They sent everything to insurance and all was paid 100%. Great teamwork and very efficient. Like the commercial says " Like it never happened" A big thanks for a job well done!

Deborah Graham

The absolute worse! They get a ZERO rating from me…won’t recommend….won’t ever use again…PERIOD!!!!!!!