Anastasia Watersports

Marc Ledesma

Very unprofessonal company!!! Yesterday,Aug 28, 330-630pm,was our appt for kayaking with them. At 3:08pm of appt day, we received a voicemail from them requesting to reschedule our appt because they were understaffed on a Sunday. By that time,we had already travelled 1.5 hours and was already in the state park by the time they made a call. They did not bother to apologize, by the way, but agreed to reschedule us the next day, Aug. 29, to honor our 330-630pm appt. However, when we arrived the next day (Aug. 29) for our agreed appt, Anastasia Watersports was closed again. Mind you, they never bothered to call nor emailed to let us know that they were CLOSED again on our scheduled appt day. By that time, I had been so angry because we travelled 1.5 hrs for this rescheduled appt and paid the state park Usd16 for "unused utilization of entrance fees "because they were CLOSED". I decided to call Anastasia Watersports because they never bothered to call at all to let us know that they were CLOSED again for our agreed rescheduled appt. The girl on the line NEVER bothered to apologize considering that we travelled a total of 6 hours for 2 days just for this. You know what the owner merely said on the phone? Well, I can only offer you a REFUND for the amount that we paid for kayaking and literally hung up the phone on me. Yes, this is what this idiot company did. Well, save your company and go elsewhere to kayak. If there was only an option to put 0 reviews, I'd give this company that. When you own a company, you'd generally know by morning if you're going to have manpower for the rest of tbe day. As for weather issues, there is also a daily weather report that can guide you how the weather is going to be for the rest of the day. Has this company been living under the rock all this time? If you're in the entertainment vacation business, professional courtesy demands that you let your customers know at least 1-2 hours in advance if they cannot honor previously agreed appts because some actually travel long distance for these things---in our case, we travelled a total of 6 hours for 2 days for Anastasia and paid usd 16 in state park entrance fees that are not even refundable!!!!

BFF HTX

Y'all ROCK!!! :-))

Jennifer thompson

Nice area for paddle boards. We had a good time

Erin Desjadon

We did 1 hour paddle board rentals for my birthday and it was awesome! Easy to get in, get started and seriously it was a perfect day. No wind, currents weren't crazy strong and dolphins everywhere! It was a Thursday morning at 10am, perfect time to go! We'll be back!