Pizza Hut

Erin Wicke Dankert

I can see why this place seems to be almost going out of business! Years ago I used to visit this location occasionally and never had any issues. Last night we decided to order pizza for carryout because it was quick and very reasonably priced. I ordered pizza online using the website. The website specifies a "left" and "right" half of the pizza. I have a very picky family member who won't eat cheese, so I put in a note to leave cheese off the right half of the pizza (my online order specified the toppings on that half). Well, lo and behold, the cheese was left off the wrong half of the pizza - in the store's defense, it looks like the right and left halves are called "A" and "B" at the store. So - my first complaint which is only half attributable to the staff (why didn't they call me to ask which half the "right half" was?) We arrived a little early to pick up the pizza, and there's a sign saying to call for carryout. So, I called, and the person working stated that my order would be done in 4-5 minutes and they would bring it out to me. So we waited. We waited maybe 15 minutes, then my husband said to go in and see if it was ready. It was, and had been sitting in the warmer for who knows how long. Don't say you're going to bring it out if you're not! The person should have told me to come in in 4-5 minutes, which I would have been happy to do. Finally, the food quality has really gone down. The crust was completely flavorless (we ordered hand tossed and have in the past) and the cheese bread seemed old - the cheese just came off in giant chunks rather than being melted on. Overall, a disappointing experience. We'll try someone else next time.

Ellyn Pedretti

I'm surprised by the reviews. My food was delicious and staff was friendly. Though, I drove to pick it up. Best pepperoni pizza in town. If you want wings order BWW ;)

Aaron Settle

Was not satisfied today upon my arrival I had 2 issues first I saw my food sitting on the oven rack unattended too getting cold when it was clearly done and ready to be sliced and boxed as to maintain freshness. ( I know because I worked at pizza hut for over a year before I joined the Navy) no big deal just disappointing to witness as the kitchen staff seemed to be very distracted with what sounded like a really engaging conversation about something inappropriate for a place of business luckily my kids waited in the car as I went inside alone! Second I ordered hand tossed style crust as I am lactose intolerant and don’t want a lot of cheese however I enjoy an occasional pizza with my kids 1 or 2 times a month. Point being when my food was finally cut and boxed after about 5-10min of listening to the kitchen staff finish their conversation and exchange a good laugh with each other I was told that “There was a problem with the Hand Tossed crust and that he made me a Stuffed crust instead because there was an issue with my order and stuffed crust is basically the same thing” now it would be an insult to my intelligence to say “I have no idea what the issue was” as I’m pretty sure its safe to assume that the “issue” was he didn’t feel like remaking my order the correct way. Needless to say I was throughly dissatisfied with the pizza that was my First and last Stuffed crust pizza again I am lactose intolerant and prefer as little dairy in my diet as possible but enjoy an occasional pizza with my young children. Honestly not looking for a refund or a free pizza and very rarely do I even bother to write reviews unless the service is uniquely exceptional or unremarkably poor / distasteful… and unfortunately today it was very execrable and substandard I hope that this particular Pizza hut franchise will survive and endure the heavy burden that this pandemic weighs on local businesses knowing that some of the staff members at this location could based upon my experience give two flopping flounder about the customer. I want to make not that the young lady on the cash register was very pleasant and actually pleaded and attempted to implore the kitchen staff to box my food and he told her “I got you give me one min” as he proceeded to continued to engage in his aforementioned conversation with the other kitchen staff members. I pride my self on treating others how I’d like to be treated and not to judge a book by its cover and I’m sure if this wasn’t an alleged professional place of business the young man in the kitchen is a rather nice gentleman but the way he presented himself in the Pizza hut establishment was very disappointing. I chose to follow up on google reviews to share my experience and help other patrons make an informed decision before choosing this establishment out of fear that the particular staff member mentioned in this review will strike again and fail to provide a quality of service our communities have come to expect from your establishment!

Tasha Thompson

Never had an issues with them delivering our pizza. Fast, hot and delicious.. though the bbq boneless wings could use more sauce.. other than that.. that’s the only problems we have. Not enough sauce.