Address: 190 Francisco Ln, Fremont, CA 94539, USA
Phone: +15106568260
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Rachel Lackey
I called them twice to ask for fresh popcorn chicken. Even when i was on my way to pick up my order. They said they would. But they gave me chopped up stale chicken tenders instead. This is ridiculous. I did my due diligence to ask for what I wanted specifically and they lied and gave me what I DID NOT WANT. This was the reason I called the first two times. This place is a joke. Don't waste your time. They're liars and cheap and don't honor requests. They close early all the time and deny it to your face when you ask about it. This place is the worst KFC I've ever been to. What a joke. Thanks for ruining my lunch, guys. Real classy. 👎
Abraham Lopez ortiz
Plenty of parking curside pickup drive throw if you don't want to park Clean organized restaurant but I tried the new chicken 🐔 sandwich 🥪 but for me it takes like a piece of chicken and not really a sandwich and fríes tastes like pretty old and Cold fries. That's my experience. I only tried it once and that's it.
Yongchong Mao
I felt very disappointed with this KFC location - went there on a Sunday afternoon (Jan 9, 2022). The communication did not go smoothly. I ordered a family bucket which includes 8 pieces of chicken, 4 biscuits, 2 mashed potatoes and a coleslaw. Not being a biscuit fan, I asked the salesperson who greeted me if I can replace the biscuits with sides. He told me yes. When I excitedly chose my sides(Mac and cheese), the guy at the back said that I am not allowed to substitute. I asked again and he shook his head saying ok ok we will do it for you... When the order came out, I was shocked. The biscuits remained perfect integrity and they replaced all the mashed potato and coleslaw with 2 Mac and cheese. After asking again, the guy at the back reluctantly gave us a coleslaw, seeming like he just fed a beggar. Feelings: if it cost a few bucks to substitute or it is not permitted to substitute at all, please be consistent internally and communicate clearly to your customer. And don't treat your customers like they are begging for food. What a horrible assumption.
Zimo Wang
I ordered 24 pieces hot wings at drive through today, then after arriving home I figured out that they mixed some pieces of chicken tender in the box because they were short on the wings. Not only this, the total pieces of wings I got was only 17 and they put in 3 "fragments" of the tender, not even a whole tender. I always order here and this is just such a disappointment. I will avoid this place from now on. If you would like to order here, do check what you ACTUALLY get every time.
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yes I had some terrible drive in service there in the past
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