SchoolsFirst Federal Credit Union - Long Beach (2nd Street)

Nicole Taylor

This Credit Union was terrible for non-member customers. It’s atm took my checks, had some failure to roll them back, gave me a receipt, but then took my card. They had just closed. How does a bank close for a weekend without making sure their atms are in working order? When I panicked and attempted to contact the institution to find out how to address the issue, I was greeted with condescension. When I wished to complain about how I was treated, “Veronica” from their telephone customer service essentially told me that I couldn’t because I’m not a customer of their specific credit union. Some customer service. Well, if I ever was going to consider opening an account it most certainly would NEVER be here.

Jonathan Archer

I don't know how a bank can be better the Schools First for personal banking. Always A+ Service. and I have been a customer for 20+ years. (OCTFCU days) My Last visit is an example of how they really stand out. We are going through a Home Purchase and Home refi (at same time) we needed a Transaction History for November to be signed by them. Because it was just me and we needed both my account and wife account, this required some work for them to call and validate with my wife. However, Jonathon said they would take care and email me and my wife the transaction histories within the hour. 15mins later I got the email. 20 mins after that I received a call from Jonathon Making sure that I had everything I needed...the extra call at the end was really what puts this banks CS over the top.

Raiesha Burris

Awesome. Fantastic

Ernesto Lozano

Awesome service! I'm so lucky to have been helped by Brenden, Guillermo and Chris. Very friendly, professional and genuine.