Hand and Stone Massage and Facial Spa

Category: Massage therapist

Address: 6570 Perimeter Dr, Dublin, OH 43016, USA

Phone: +16145473664

Opening hours

Sunday: 10AM–6PM

Monday: Closed

Tuesday: 9:30AM–9PM

Wednesday: 9:30AM–9PM

Thursday: 10AM–9PM

Friday: 9:30AM–9PM

Saturday: 9AM–8PM

Reviews

Mary Taylor

Jun 14, 2022

The Front Desk personnel, as well as, the Licensed Massage Therapists and Estheticians are very professional and accommodating. They make it their mission to ensure your visit is a memorial experience!

Grace Naticchia

Mar 28, 2022

Do not waste your money here! They will literally take your money and have zero care for their clients. They pressure you into getting a membership and then when you decide to cancel somehow multiple people come out of the office as soon as they hear that and guilt / bully you into putting your account on freeze which they don't tell you also charges your card. Then when you decide you don't want it anymore you have to jump through a bunch of hoops in order to cancel it. And then they still will bill you the last one even if you don't plan to use it. They literally just want your money, I recommend going anywhere else!

Rachel Korty

Feb 15, 2022

My boyfriend bought as a couples massage for us last year. However, due to the pandemic, we couldn't book until now. After the massage, we were charged an extra fee because "prices went up this year" and "taxes were not paid when the massage was initially bought." I'm confused why we had to pay extra for a pre-bought service and how taxes were not paid when the service was bought?? READ THE FINE PRINT EVERYONE! Then when we were also checking out, the receptionist tried to sell us monthly memberships, which we declined. She continued to ask us why we weren't interested and would not accept no for an answer. She was very pushy! The spa is a place to go to relax, not get pushed to buy things you don't want. Finally, our massage started 10 minutes late despite us being early. We arrived early to ensure paperwork was filled out and that our service started on time. We weren't even called back until 10 minutes after our service was scheduled, and then we only received a 45 minute massage instead of the full 60 minutes. Overall this was not a relaxing experience and we were highly dissatisfied. We wouldn't recommend this spa to anyone. They are overly expensive for no reason. There are far superior spas in Columbus.

Cindy James

Dec 14, 2021

Had my 90 minute massage with Cynthia today- she is fantastic! Listens to what areas I would like to be worked and then she tackles them until I let her know things are feeling better- always asks about how much pressure I would like and continually asks if I want more or less throughout the session. I always feel so relaxed and better when leaving than when I arrived!

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Questions & Answers

What is gratuity & is it mandatory to pay?

Rachana Shah | Dec 14, 2019
Rachana Shah | Dec 15, 2019

For facial gratuity is compulsory ?

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Is there a requirement to have a year membership or is it monthly?

Jerry Hoke | Dec 14, 2019
John League | Dec 15, 2019

Joshua is correct, my wife and I both have memberships and it is a monthly fee but is reduced from the full price of a massage since the payments are deducted monthly until you terminate your membership in writing

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Owner's name please

Jacqueline Marie | Dec 14, 2017
violetdreams | Dec 15, 2017

Collene Tandy & Brent Long

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