Woodland Hills Apartment Homes

rachel mcclennon

Thanks very much to the maintenance crew. They are awesome! They came out and repaired my appliance at a timely manner, and did a excellent job! Also to the office associates and the manager, you are all professional awesome people. Keep up the great work!!!👍🙋 I would like to add: maintenance did it again! I needed service done in my apartment home, and they met my need just in time for the holidays! Thanks you. You are awesome!👍🏽⭐️⭐️⭐️⭐️⭐️

Rita O

EDIT: I contacted them to get clarification on the bill. I was told there was water damage on the carpet.. The water damage was from a failed maintenance order 2 years ago when my dishwasher overflowed and they refused to fix it. i had to use my personal towels and things to soak up the water. i have the work orders and emails about this issue. I also asked for the utility bill, since they said i owed $200 + in utilities. When i asked for this, i was sent a bill from 2 months prior that was only $99 and I had paid. They are now refusing to respond to me. We lived here for four years. It was ok in the beginning. the last 2 years have been stressful. Management/office was so unprofessional and rude. Anytime there was an issue it was blown off, the grounds weren't taken care of and they picked on the people (not just myself, but neighbors as well) who didn't bother anyone. When we moved out, we were not on a signed contract. No one contacted us for a move out inspection, even though I had asked. Our move out was not handled at all. We cleaned. took pictured. moved out mid august. beginning of September i get an email asking if we moved. I say yes, and they ask for keys, etc. I told them I never got an inspection and they said "it was mailed can we take the apartment back" Didn't offer an inspection. didn't apologize. NOTHING. a month later (now) we get a bill for over 1,000, after the deduction of our security deposit. for carpet replacement. "heavy" paint. "heavy" cleaning. I shampooed my carpet at least once every 2 months while we lived there. and had it cleaned before we moved out! We cleaned the walls, patched all our holes and still got this outrageous bill. This office is completely unprofessional and is quick to contact you for money or to pick on you. but when you have a question or try to ask them for help with THEIR JOB they don't care. I know this place is unfortunately one of the more decently priced places around the area (which is still expensive). but AVOID it if you can. We are so glad to be out of there, but somehow are still dealing with their stupidity.

Zubair Wafa

I was living there in woodland hills apartments about 7 month on 2019 I had contract one year but I decided to move from Californian to anther state I gave them one month notice for moving they said we will charge you one month rent because you break the lease, I said ok. after I moved from apartment they charge me about $3200 they said 1800 one month rent. $700 missing the painting, cleaning charging and $ 700 charged me extra for, means the original price for one bed was 1800$ i got it for $1700 so the said you broke the lease so you have to pay back $700 . totally they charged me $3200 for leasing break. please think more before you moving there.

Stephen Hignite

Sydney in the office is so awesome! Way to go keep it up!!! Thanks for everything !