Address: 1180 N Eagle Rd, Meridian, ID 83642, USA
Phone: +12083433689
Sunday: 8AM–8PM
Monday: 8AM–10PM
Tuesday: 8AM–10PM
Wednesday: 8AM–10PM
Thursday: 8AM–10PM
Friday: 8AM–10PM
Saturday: 8AM–10PM
Brittney Farivar
Reasons I almost canceled my membership: 1. Massages as extremely hard to book at this location. 2. I tried 5-6 different aesthetician for facials and was never impressed. 3. I don’t like being pressured/recommend to buy items. If I want a recommendation I’ll ask. Reasons I decided to keep my package: 1. Lauren 2. Lauren 3. Lauren 4. Lauren is the only thing that saved me. She is an absolute professional. By far the best facials I have received at a ME. I originally joined at the Coral Gables location in Miami and have wanted to cancel since then because a string of sub par facials in Idaho . I will follow her wherever she goes.
Andrea Homco
This place is absolutely unethical...don't waste your money. Ihad a gift card for a 60 minute session.. no monetary value anywhere. After my massage, I was told I owed $60, because they raised their prices. Despite my explanation of that's not how gift cards worked, they would not honor it. Additionally. My massage was only 40 minutes. If i could give zero stars, I would.
Becca Owens
The poor rating doesn’t reflect the facial services, which are wonderful and for which I am actually ABLE TO BOOK AN APPOINTMENT. The rating (which would be 0 stars if I could) is for the massage services that I HAVE YET TO BOOK. I’ve been a member for 2 years and have never had a massage. At a place with ‘massage’ in. The. Name. If I try to book online… There’s nothing available. If I try to book out even a couple months in advance, I can’t do that because the calendar is blocked. So how does one ever book a massage? It appears you have to mark it on your calendar to call in the wee hours two days before the day you want a massage to see if someone has canceled. What in the hell kind of business model is this? I have to basically rely on other people canceling their appointments so that I can get one?? Meanwhile I have a stack of credits that I can’t even use in the one service I want to use them on. Beautiful.
Brandon P
Not one to write reviews but I couldn’t let what they are going to people go without notice. Though both therapists I had were absolutely amazing they have terrible customer service on the payment end. I was told that my account would be frozen twice during Covid and it was not. I was charged the entire pandemic except one month. After the pandemic I could not get in with my therapist because her schedule is always full. Then was told they would call me when they are able to schedule the next opening. Never did. I agreed with the previous ownership to put my card on file again when my credits were used and was more than happy to do it. They agreed on that because I had not credits than anyone that has seen and I didn't trust that I would not be charged without authorization and they understood. New ownership comes in and I am now being told that they will not hold the word of the previous ownership. I have never had a payment issue in the past and wouldn't in the future. But, the unwillingness to hold the word from before and being ordered to put my card on file is something that I am not willing to do. Trust is earned in drops and lost in buckets. At every turn Massage Envy has thrown buckets of trust out the window. They reference my contract when it benefits them but refuse to withhold the agreement I had with the previous ownership. Their unwillingness to bend and provide the customer service that was promised is quite concerning and warrants a change in companies. Thanks for the 60 days to use the non refundable credits I have and can’t get in bc they’re scheduled so far out. I am out over $500
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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