Jaguar Anaheim Hills

Sheryl Lee Ralph

Joe was my salesman and he took care of everything and detail too!! I LOVEy car!

Usman Sadiq

I really appreciate Jamshid the finance guy and especially my sales person Lance Smith for making this purchase a smooth, positive, happy experience for me and my wife. Lance and Jamshid are great communicators and made this car buying process easy for us.

Komal G Kumar

The treatment I received here by service manager Scott Paul was unacceptable. He has no respect for the long standing customers and zero respect for women. He is incredibly rude and his behavior is extremely unpleasant. They not only sell broken cars but can’t figure out what’s wrong with them. This is my 5th time here trying to fix the same AC issue and my 11th or 12th service in 2 years time span on the Jaguar E Pace they leased me. The service manager Scott Paul accused me a scratching a loaner car and want to charge me $1500 to repair the 1 inch scratch that I didn’t cause. He refused to talk to me after having me wait 5 minutes outside of his cabin, and then screamed at me “go ahead wait in the lobby”. When I asked can I have any clarification on the charge, he screamed again “You signed the contract, you have yo pay $1500 or you won’t get the loaner car” When I said I didn’t caused the scratch, he kept screaming and told me to wait at the lobby. After 30 mins, someone came up to me and said the same thing. And mind you I wasn’t told any of these while making appointment for today’s visit. I didn’t appreciate the way I was treated at the service center especially by Scott Paul and I requested if I could speak to the General Manager, Sven Larson. They had me wait another 15 minutes and said he’s unavailable. This is how they treat their customers!

Marinela Unguru Ducila

30 yers