Verizon

ryanolano

Definitely one of the better store locations. Had a representative Named Teresa and the time/service was excellent!

Steve Hooper

I purchased a phone via Verizon's call center and arranged to pick it up at their Monaca store, 10 miles away. The agent told me to be sure to bring my old phone (trading it in) and my photo ID, and these instructions were reiterated with their text to me when the phone was ready. I complied, but when I arrived, the manager (Jaime) would not release the phone because I didn't bring the credit card used for the transaction even though this requirement had not been mentioned before. I suggested that we cancel that order and I would re-buy the phone with a card in my wallet, but he said no to that as well. These people, especially Jaime, have zero customer focus. I suggest that you take your business elsewhere.

Paula Soto

I am thankful for the great service at this store. I was sleep deprived and having a tough day already, when I realized that i needed a replacement phone urgently - and was grateful to find that this store is open Sundays. Katie was my salesperson: she was incredibly helpful and extremely patient. I really appreciate it and am happy with the new phone.

Denis Sutter

Decided to upgrade our plan and purchase some new phones, the service was great and felt like we got a good deal! Definitely worth visiting this location if you have questions about their service, very knowledgeable too!This is wonderful to hear, Denis! Our goal is to provide you with only the best service and we're glad to know we succeeded. You can always depend on us. Let us know if you need further assistance!