Verizon

Category: Cell phone store

Address: 176 Terrace Ln, Morristown, TN 37813, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Seth Gilliam

Apr 6, 2022

A longer than normal wait but great service once they got to me. The worker explained everything I had questions about and helped me understand how to find the answers in the future if the problem comes up again.

Timothy Walters

Mar 9, 2022

Big shout out to Travis for his excellent customer service. I went in to get my contacts and other magical phone stuff transferred from my dying android to a used iPhone that I'd bought from my dad. Travis was very kind about my lack of technical know-how, and got everything transferred over in short order. Great store!

Austin Hardy

Dec 11, 2021

This has by far been my best customer experience in any cellular store. It didn't take long given I didn't even have an appointment. Staff was courteous and helpful. Done in less than 20 minutes even though it was busy. I have been a Verizon customer forever and will continue to be because of the service like this.

richard vogel

Nov 21, 2021

Trying to call the store is impossible. The phone number sends you to the Verizon call center which is horribly designed and non-responsive. I am simply trying to find what happened to a device I ordered from the store and has not …Hi Richard, we're sorry to hear you've had a difficult time getting support. We want to make sure our team is easily accessible on the phone and at our store. Your feedback has been escalated for further review. We hope you'll give us another chance to provide better service in the future.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 15, 2021
T Kinser | Apr 16, 2021

Have to wear mask and wait outside at door until someone comes out to get you

ARE you open on Sunday

Dan Kiernan | Dec 12, 2019
Phillip Lovin | Dec 13, 2019

Yes

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