The UPS Store

Ritchie Blackmore

Always good service.

Renee Santos

I typically visit this location to drop off Amazon returns. Today (7/25/2022) around 1PM, I experienced horrible customer service.The employee who was assisting me (who was a nice gentleman) advised me that the store has to charge to print a return label. In the past, I've paid 10 cents and today I was informed the cost is now 2 bucks. No big deal but I was curious about the increase so I asked the gentleman why the new cost. He explained inflation and said their competitors are now charging. He then asked his coworker about the cost and she rudely said "yeah, well gas was once 3 bucks" in a tone that was very offensive. I understand cost is going up, it's happening everywhere but her comment was unnecessary. Managerment should address this worker's professionalism and like other businessess that are upping prices, at least put a sign letting customers know about the increase in costs.

Hydra Knocks

Had no troubles shipping a personal package, staff fellow was very nice and respectfull. He had no issues with helping me through the process. Quick and Easy.

Shawn Hansson

Well, as many others have said…prob need to step up the customer service level. Attached is a sample, look at guy to the right. 😳