Verizon

Category: Cell phone store in Napa, California

Address: 1715 Trancas St Suite A, Napa, CA 94558, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Shaoching Bishop

Sep 11, 2022

The service is beyond disappointing. Jarrett and Christina clearly discriminate different races and clientele.

Bianca Rios

Sep 7, 2022

Dont switch to verizon! The service sucks and the customer service at the napa location is even worse! Specifically the general manager, he is a horrible problem solver and screams at customers. I am absolutely switching to a different provider because of this unprofessional manager that cant help with minor customer issues.

Kristof Anderson

Sep 1, 2022

Horrible customer service from this company (I think it's just a local franchise) and especially Jarrod today. I "look forward" to returning my new phone purchase tomorrow (which they couldn't make work) and just getting one from the Verizon online site. We try to support our local businesses, but not when then they are outright mean to consumers.

Emily Borden

Aug 25, 2022

My Iphone purchase was very stressful. It was like buying a new car and they keep you sitting there forever to wear you down. The price never includes a total so you have to calculate what you're actually paying. After the purchase there was little support. I needed help with the accessories and they were very rude so I tried to figure it out myself. They work on commission so there is little incentive to help you. Next time I'll pay the full price and purchase from Apple because they have great customer service. Sadly the nearest Apple Store is an hour drive from me.

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Questions & Answers

If I Where To Request A Change Of Cell Phone Number Whould I Have To Pay For It

Alejandro Tamayo | Sep 12, 2019
Alejandro Tamayo | Sep 12, 2019

Thanks A Lot

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do u have the iphone 12 in pruple

erik dellio | Sep 11, 2021
Demmos R Duck | Sep 11, 2021

Sorry I do not know anything about iPhones just go to their website and you can find everything that you want to know

How are people suppose tp pay their bills

Missey Iverson | Sep 11, 2020
Dr Thunder | Sep 11, 2020

With money like everyone else

If I Where To Change My Cell Phone For A New One How Much Would I Have To Pay For It

Alejandro Tamayo | Sep 12, 2019
Alejandro Tamayo | Sep 12, 2019

Since I Am A Client Of Verizon If I Where To Change My Samsung Galaxy S6 For A Samsung Galaxy S10 How Much Would I Have To Pay

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What is wrong with Verizon cell service? Very slow, dropping calls and no connection😡

MERLENE COOK | Sep 12, 2019
Janice Hougland | Sep 12, 2019

Most cell services in the Napa Valley have that problem. It's the hills and wind whipping through those hills. It also might be your WiFi that's causing your problems. Check with your WiFi carrier.

Can my Yahoo/att email be moved to my new Google phone?

David Robertson | Sep 12, 2019
Janice Hougland | Sep 12, 2019

Yes. They are very savvy here. Take your sign-in info for those accts with you.

I will be traveling to Iceland, October 17 - 25th. Should I get some special additional plan for this?

Gary Stewart | Sep 12, 2019
Deanna Ludaescher | Sep 12, 2019

Yes I would, you don't know if you're required to have a specific air time while you're there.

how busy is store at 4 pm

Marlene Haas | Sep 12, 2018
JC Randall | Sep 12, 2018

Busy

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what is the advantage of an unlocked phone?

Joanne Biggs-O'Callaghan | Sep 12, 2018
Dr Thunder | Sep 11, 2020

A lot actually if your talking about unlocking your bootloader it's the first step to rooting your phone or if you unlock your aim you can use any cell carrier sim card

I have no service,can only text. Do I have to pay the full bill?

Dani Smith | Sep 12, 2018
Sean Shugar | Sep 12, 2018

It helps to pay your bill

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