ShipMonk

K.G. DarkBlood

This warehouse's hr is the worst ever. They respond so slow to any emails, they don't help much with any problems that you have and they're not there in the weekends! Amazon has better hr than this place!

Jo Burton

Do not go forward with them if you want to be unnecessarily costly $ charged as a result of their incompetence "Junior Happiness Engineer" / customer service to co ordinate your issue. The juniors do not seems professionally trained to handle some items but yet we can't reach other managerials roles along side the side your inventory will be in. Their happy engineers customer service is poor. My company VOQA LTD has been overcharged because their lack of delay and misinformation of co ordination. We've been passed along through multiple customer service people to only result to our processing delivery to be delayed - resulting to us being charged but they're the ones not profressional responsive!! And they only provide a customer service remotely based in Florida, you won't know the status of your items that clearly as they're not on site.

Nadia Martinez

Whatever you do, don't do business with this company. They were in charge of our fulfillment, and it was a NIGHTMARE. Initially things were okay, but then they stopped answering emails and calls. Some emails took as far as 1 month to get an answer from. The billing is confusing and complicated, charges pile up so quickly without much explanation. They look inventory, and it took 4 months to get compensated for it; someone just stopped answering my emails. I was charged for some tasks they were supposed to be doing, but they never did them. I was not refunded for it. I had really high hopes when I switched to them, read the other reviews and you'll see that it was the same situation with a lot of companies.

Enrique

Came here to unload entrance is south side of the building then drive down by dock 41 and try to get someone’s attention cause the kept the door locked. Got unloaded in about 1hr