K-Tech Automotive

Chris Leenhouts

I brought my rav4 in for front brakes and rotors. I told the girl at the front desk that I needed brakes and rotors and left my keys. I received a call shortly after informing me that it would be around $1300 for just front brakes and rotors and to “adjust” the rear drum brakes. I was at a loss for words because $1300 for brakes is outrageous (I ended up taking my car to jiffy lube, who did them for $300). When I went to get my car back from K tech, the nice girl at the counter informed me that I owed $90 for their “inspection”. That’s right, they charged me $90 to tell me exactly what I already knew. This is a classic example of shady mechanics trying to overcharge customers. I’m sure they get away with it every day. I’ve found that firestone in santa rosa is a much better shop with honest mechanics.

Laura H

Amazing! The staff is knowledgeable and helpful. Customers are treated like family. They care about the community and are in the business of helping people, fair business, and doing right work. They are honest, sincere, thorough, and overall amazingly good humans! I have anxiety, and I can be a "difficult customer" sometimes. I am so impressed by how compassionate and supportive they are consistently. I feel confident in their work and have continued to bring my car there for maintenance and major repairs for several years now. A wonderful place just like home. Thank you K-tech!

Erik Engstrom

Booked an appointment for 9AM on Monday the week prior. I called earlier than the appointment and notified we would be late. I was not advised of any issues or potential delays. Appointment arrived at 930. A printer problem delayed the vehicle being worked on until 10:37. We were quoted $319 for an alignment. Then we saw the vehicle LEAVE THE FACILITY being driven by an employee to their "other shop that has an alignment machine" at 10:39. 11:13 the car comes back and is "complete". $319 for less than 30 minutes of work, including a short drive. This was the most absurd alignment job ever. They kept us waiting for an HOUR, spent 30 minutes with the vehicle and had the nerve to charge us the maximum of the estimated amount. Do not use this shop, you will not get any value from the experience.

April McDonald

Great customer service, clear estimate. They were very helpful in giving me recommendations on repairs to an old car and got it running like new. Thank you so much!