Address: 6102 Reseda Blvd, Tarzana, CA 91335, USA
Phone: +18183459464
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
2Tall4U
This place has terrible customer service! Avoid this place if you can. I called at 9:45pm on Wednesday evening to order a couple of orders. Some girl answered, mumbling into the phone, claiming not to hear me. I proceeded to call a few more times, 7 minutes in between and that is when she ignored my phone calls all together and pretended that they were closed. I am definitely calling regional manager and complaining about this location. Things have got to change. I am paying for a service that they are providing. If you don’t want to work, move over because there are so many other willing people that do want to work and make grateful employees.
walfred Calderon
Worst customer service I place an order in person with Mayra on Thursday’s afternoon I was waiting for my order for over 25 minutes then I ask Mayra for my order then she said what order I politely told her I place the Order with her them she told me we are super busy we don’t have your order. We are short staff I told her politely that wasn’t my fault I place order inside the location and don’t have my order then she tells me we run out paper it didn’t print at the moment she is only giving me excuses. I told her that’s not acceptable she grab my drink and smash it to the sink in the kitchen the other employee refuse to give his name they refuse to give my refund for my food refuse to connect me to the supervisor. After everything they said we can give you more food I said what’s makes you think I want more food when you don’t even have my order. They were super busy that African American was eating and grabbing drink at soda fountain multiple times and the 2 employees were just standing doing noting as well. What a show wait customer service at wing stop or any fast food restaurants ever. I will never step in to any location of this franchise ever again . It should be zero star that’s for sure !! Cherry store manager is the worst she staid didn’t not believe of what I was saying and refuse to do anything about claiming the employees are not the customer. Sorry the worst of the worst placing to deal for your refund back .
Don Harvey
Very slow with the service. Took 30 minutes just to get an order of fries. I do not recommend coming here unless you already called your order in
Maria Rodriguez
If I could leave zero stars I would!!!!! The restaurant opens at 11 the workers wouldn’t answer the phone it was 6 minutes after opening time. Then they come out when I knocked on the door and post a sign that there system is down. Then closed the door and proceeded to giggle.
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I apologize about your bad experience. Just give them another chance it talk to the manager and maybe they'll do something for you.
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