CASA Immigration and Education Services

Ellia Rodriguez

I am not a reviewer anywhere but this institution deserves it. I do not recommend this place to anyone who is in an immigration process, after paying they have taken 1 year to make an affidavit, they did it wrong and now they don't want to fix it. They no longer answer my calls or messages. They have the worst costumer service, the few times I spoke to the receptionist she always responds with a bad temper. Cheap is expensive !!! The worst place to do your immigration process. Playing with people's money and time. They don't deserve even 1 star

Enmaily Alvarez

WOW I used to go here for my papers and now they changed. They do not even want to give me prices no wonder the good lawers/ attorney AND paralegals left the company. Do not go here,go to CIMA

Maria Saez

Hello. I’m writing this email in regards to my experience contacting Casa this morning. I called Casa at 10:30am, a lady answered the call. The conversation started off by me letting her know that I had previously spoken to Casa representative and was given the citizenship application form to fill out and had all my questions answered (for which I was charged a consultation fee) -I had all my questions answered in a very respectful way, I had no issue with the fee. To my understanding it’s essential that all information provided is accurate, in order to be a 100% sure I called to ask and find out if I could pay to have a certified background check done... it was a simple question and this lady’s attitude was very uncalled for. Not only the lady answering the phone was extremely rude, but after telling me they can’t provide me with a background check she simply went ahead and clicked on me. Mind you, throughout the call I asked a total of 4 times for the email to send my application to.. she failed to give me the email Everytime by continuing to rudely tell me how I’m running out of time and repeating that it won’t be *their* fault. Not once did I say it would be their fault. As a matter of fact, when she started saying so I assured her that I was aware that I’m tight on time and if I don’t make it before the price goes up it’s ok, but it was worth a try. She just clicked on me. I called back right after, nothing.. (I called 14 times and left a few voicemails with a call back number) it’s almost noon and I’m still waiting. I asked my mother to call since she recommended this place to me. She immediately got an answer, same lady same attitude. At this point I believe my calls are purposely not being answered. Both my parents went through Casa for their citizenship never having this type of issue. My mother was shocked at the treatment she received today. This experience makes me feel like Casa isn’t a reliable place for such an important matter. My family will no longer recommend anyone to Casa and I will make sure my sister and family friend don’t continue the process with Casa as well. The lady who rudely told my mother she never charged me, here’s the proof that she did. She never mentioned I’d be charged, and I never approved the transaction. Which although she attempted to charge, she charged someone else’s card. -i asked the lady for her name to which she responded in a very loud and unprofessional tone: “No se lo voy a dar!!!!!!” All information stated above can be confirmed through your recorded lines. It’s a shame to have had SUCH bad experience with Casa after such a long time.

Helen Wagner

So do you guys not even know what forms you’re supposed to help me with? I paid $35 for someone to tell me they can’t answer any of my questions including what forms they would complete for me. Lost money for no reason. 0/10 wouldn’t go again.