Verizon

Abagail Ouellette

The service it’s self is terrible. I shouldn’t be paying for service that is anything like sprint I thought Verizon was top notch? Come on get your act together and make your customers happy. I already see customers unsatisfied instead of making a little comment something should be done about the service instead unless you can just be honest your service blows.

Michael Consolo

Usually, the service here is stellar albeit with long wait times. My recent visit could not have gone worse. Greeted then assigned to a rep. The rep walked over and immediately leaned back yawned in my face before saying anything and then yawned two more times the entire time I was explaining what I needed. When I was done, she lazily said she can't do anything, told me wrong information (the iphone on my account had to be paid off before trade in, this is not true) and offered her phone number for us to call back later. It couldn't have been more obvious that she couldn't have cared less and just wanted to leave. We went to the Norwalk store instead

mike ortner

After waiting for more than 25 minutes for someone to acknowledge me for just some questions on a phone as three associates for walking around playing on their phones I decided to leave such a shame used to be a really great store with great employees

Tracy McCord

What can I say that I haven't already, Verizon has the very best customer service, it's why I stay #1 reason why I keep them. The only company I have known to really be about sticking together as far corporations go. Today I added a hotspot prepaid device I am quite pleased 😀