Address: 3124 W Cary St, Richmond, VA 23221, USA
Phone: +18043591580
Sunday: 11AM–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–7PM
Andre Johnson
First time here. Needed gift wrapping for a Mother’s Day gift. They have a great selection of unique bags, tags, cards, ribbons and bows , and accessories, as well as a large selection of gift ideas. Another great addition to Carytown.
Tyler Carlton
Will definitely be hesitant to order anything from Paper Source again. I purchased an ornament for a gift, it was not personalized, on 11/28/21. I received my order confirmation email within minutes. That was last I heard from them. After a week of unsuccessfully trying to reach the Carytown store - no answer or a recording saying number not available at this time - I opted to call the toll free number. Here I was disconnected twice before finally speaking to Brittany who hung up on me on my first call. After providing my order number I was told that my order was cancelled on 12/1/21 and that it was the store's responsibility to email and/or call me. I never heard anything from anyone. I understand that it is unusually busy, short staffing issues, and a holiday season but a retailer should not comprise customer service - I would have rather been notified late than not at all. Very disappointed.
Ryan Heineman
Unable to do in person personalized designs. We showed up to make our wedding invitations only to be told corporate does not allow in person sit downs and can only be done online with scheduling required and estimated to be 10 days wait …
Meredyth Temple
This store is so much fun! If you love stationery, this place is for you. Lots of great gifts and craft items. Staff is always friendly. Don't miss the gorgeous papers!
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They open at 10am
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