Baptist Health Urgent Care | Miami Beach

Carmen Silaghi

I came with a horrible throat infection They took care of me right away! Excelente service, fast and very professional. My favorite urgent care !

Sean Sheer

Quick and friendly!

Michael Kandar (Moogie)

DO NOT COME HERE IN AN EMERGENCY SITUATION. Went here after falling off a bike going over railroad tracks. I hit my head pretty hard and finger needed stitches. Most concerning was the 10 minute delayed severe nose bleed that wouldn't stop. It was an emergency situation. This urgent care was the closest facility to the accident, which is why my partner and I chose this location vs going to the hospital. The physician who saw me was more interested in learning what railroad tracks were (I'm not making this up) and where we found them in Miami than asking questions relating to my health state. He knew I'd suffered a head injury but didn't ask if I'd lost consciousness, and made no inquiry about my mental state as he was putting on gloves and continuing the trivial, inconsequential line of questions. No medical care was provided and these questions wasted valuable time in an emergency situation. I hit my head riding a bike over railroad tracks and my nose is bleeding profusely, what else is there to understand?! Doctors at Mt. Sinai and back in NY agree this was nothing short of obscene and the best thing to do was leave. My partner and I shared a glance of disbelief and concern. As the nonsensical questions continued my partner eventually lost patience and said do you not care about his injuries? Why are you asking all these questions about railroad tracks? The doctor stated he needed to understand the circumstances of the accident and after wasting much of our time, conceded he was unable to treat me. After realizing the grave mistake we've made coming here and still being totally untreated, the "physician" recommended going to an ER. He gave me 2 packs of gauze as we quickly left. He had the nerve to tell me we needed to fill out paperwork before we could leave. THE NERVE!!! We ordered an Uber as the physician recommended against getting an ambulance to Mt. Sinai as it would "take too long". I went to the emergency wing of Mt. Sinai and received excellent, emergency level care I needed. They were able to stop the nosebleed without any special equipment. I have no idea what he thought he needed to treat a nosebleed but it was as simple as basic first aid. It was an urgent situation though, and he wasted valuable time in getting to an actual emergency care facility. In the end they saddled me with a $600 bill for wasting valuable time and recommending me to an ER we were headed to anyway after realizing the level of incompetence wearing doctor's coats here. They also wasted no time immediately putting me into collections as a first means of requesting payment for "services rendered". In the end, upper management defended this care as "medically appropriate" in a follow-up letter to my complaints about their facility. It was not, as many ER doctors validated during my care at Mt. Sinai and back at home. The whole operation suffers from a lack of care and concern and frankly, basic medical knowledge of any 'urgent' nature. As a minor annoyance, they put so much due diligence into the review of my case that their response letter also misgendered me. If you're not dying when you come here, you might be when you leave. HERE IS WORSE THAN NOTHING. Update as of 9/2022: Management has reached out again and addressed the situation to my satisfaction. This does not change my experience, but I am happy they are using it to make changes to their operations.

roberto pacana

They really don't care much of your conditions