Holiday Inn Express & Suites Montgomery, an IHG Hotel

Bee Gees

Rooms are very clean and nice. The only problem we had was the toilet got clogged a few times on just liquid. A very nice hotel overall. Some sketchy people in cars and a few cigarette-y smells in the hall sometimes but it's a good choice if you're looking to stay in this area. They have a nice indoor pool and the bathroom smelled nice. Nice service and they clean every 2 days. A big fridge and they have a hot and cold breakfast.

Ministerio Internacional Jesus el Rey de reyes

Unacceptable..I do not not understand the positive reviews of this hotel and wonder if I was staying at the same hotel of these positive reviews. As a rewards Gold Member, I check reviews before I make reservations. I have stayed in way too many IHG properties. The hotel was NOT to the IHG standards. It is filthy when you walk in, the carpets down the halls were stained and dirty, and walls had stains on them. (I actually rubbed off the spots to see if they were chips or stains-stains. The room had carpet stains that have been there for some time (mentioned in previous reviews). They did not make the room the second day of the stay (actually previous reviews pointed out the same thing for 5 days), nor did they provide clean towels. Explanation was because of COVID. In the meantime, staff and housekeeping walking around with no masks or PPE.

Greg Phillips

Stayed here unexpectedly and found a great property and staff. Competent and helpful staff at the desk, breakfast, and housekeeping. Well-done breakfast; clean and comfortable room. Couldn’t have been better.

B K

I typically don't take the time to leave reviews unless I'm impressed one way or the other. I wasn't impressed. For a relatively new facility, it had some holes in the caulking around the shower. The first night we were there it seemed like the people in the room above us were going to come through the ceiling as they were walking/running/jumping/stomping up until about 11:00 p.m. I've never experienced a real earthquake before but now have an idea of what to expect if I do. We were on the first floor near the front desk so they had to be aware of the circus in town on the second floor but apparently didn't feel the need to do anything about it. The refrigerator wasn' t working and had to be swapped out on Day 2. The front desk personnel were perfunctory in their duties and it was obvious that they really didn't want to be there. The most helpful employees were the cleaning/maintenance staff. They were pleasant and attentive to our needs and the only reason I gave a rating of 2 stars. I know that I wasn't booking a room at the Ritz-Carlton but I do have a basic level of expectation when I stay at a hotel. I've stayed at Holiday Inn Express hotels in the past and have been satisfied with their staff, facilities and service, however, this one pales in comparison. I can't/won't recommend it.