lululemon

Anneliese B

2022 June Update: I am absolutely elated to find that this store has been completely revamped(giant, beautiful, new store!). With that being said whoever is running the store now is doing a truly excellent job. Employees are helpful and attentive while also allowing the necessary space for shoppers to do their thing. I have been a handful of times and each time was a lovely experience. The sour taste I originally had for the Carlsbad store has been eradicated! From one star to five! Great inventory, huge location and wonderful employees! Thank you Carlsbad Lulu for all the positive changes! Quite possibly the worst experience I have ever had at a Lululemon. And I didnt even get in the door. Because it was a holiday I called in ahead of time to verify the store would be open as it had been three times prior to this experience that this store was closed far earlier than their website AND employee who answered the phone stated. This "manager" said she had to close the store over an hour early(keep in mind we had just called 30min prior to make sure we should make the drive and they said to come) and when we expressed our concern she stated it was a covid related issue. I immediately called her BS and inquired about it. How so? She said because of hippaa laws she was not allowed to share that with me. B***$*** Lululemon is not only not a medical facility AT ALL but the public has a right to know if there has been any kind of COVID-19 related incident.... so not only does that sound ridiculous and make no sense at all...she had the audacity to let someone else in once she thought we had left. Update: a month later I decided to give this store one more try in hopes that the manager who had blatantly lied to my face would be gone. Nope. Apparently it's okay to look under the dressing room door while I'm inside!!!!!!! You really thought I was going to steal something? Or what? HUGELY inappropriate and what a gigantic breach of privacy. I felt violated. I spend thousands of dollars regularly on this brand and have been to stores all over the world. This is by far THE WORST. JUDGEMENTAL AND DISHONEST MANAGER. I contacted corporate, wrote in to the shopping center and the owner of the store. She needs to be gone before she ruins Lululemon for some unassuming woman who doesn't know any better. STAY FAR AWAY FROM THIS LOCATION IF YOU ARE ANYTHING OTHER THAN A WHITE SKINNY YOGI/WEALTHY LOOKING YOUNG TO MIDDLE AGED FEMALE. YOU WILL BE MISTREATED AND TREATED POORLY IF YOU DONT FIT THE MANAGERS DESIRED AESTHETIC FOR THE STORE. THEY CLOSE EARLY AND THEIR HOURS LISTED HOLD NO TRUTH AT ALL. go to del Mar location where the ladies are lovely and the managers are helpful and not judgemental. They will take care of you and make sure you have a wonderful experience.

brittney garcia

I would like to say every customer service representative at this specific location was amazing. I’m all about customer service and the fact that it was a weekend and the store was busy they still acknowledged me not once but on several occasions and it was a truly genuine interaction. Such a wholesome experience thank you all!

Christopher Nelson

The staff at this location are amazing. I'd highly recommend this store for all your Lululemon purchases!

Jessica S

Smaller lululemon but everyone was super friendly and helpful. ETA: they moved a few doors down to a larger location. It’s great!