Pacific Senior Care

Category: Home health care service

Address: 125 Auburn Ct #200, Westlake Village, CA 91362, USA

Phone: +18057777090

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Sylvia Muñoz

Jun 23, 2022

I have the pleasure working with amazing work staff they’re awesome 👏 , work schedule is flexible. I enjoy working with the agency.

Jeff Farnham

May 11, 2022

The service was great. The Care Coordinator was just the best. We were very pleased .

mark ortgies

Mar 15, 2022

I highly recommend Pacific Senior Care Services for home health care. They have compassionately and kindly taken care of my my parents, and my mother in-law, over the last year. The care takers are professional, and their communication with our family is outstanding. And they deliver every time we have last minute changes or needs. I’m very appreciative and grateful for this wonderful company.

Jessica Castro

Jun 29, 2021

I was given Monica's information from a friend of mine as I was looking for senior care for my elderly 75-year-old father who just suffered a third stroke. Monica was an excellent rep for Pacific Senior Care. She was quick to reply, efficient and was available by text, call or email. Their rates are reasonable and they seem to do a great job at vetting out their caregivers. We needed them on short notice and unfortunately they didn't have anyone available in a 48-hour window, however, Monica went above and beyond, found a different company and put me in touch with them! She really cares. She put my father's needs first and I can guarantee I will recommend her and Pacific Senior Care in the future. We will also be using them in the future as my father mostly needs weekend assistance.

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Questions & Answers

What are some things you do for my community?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

Pacific Senior Care understands the importance of giving back to the community we work and live in. We volunteer hundreds of hours every year by offering free meditation courses and supporting community services which improves the quality of life of seniors and others. We also support the education of underprivileged children by donating 5% of our net profits to registered 501(c)(3) nonprofit organizations.

How do I start Home Care services with Pacific Senior Care?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

Please call us to schedule a complimentary, no obligation, in-home or virtual evaluation. We will assess your situation, explain our services and prepare a Personal Care Plan for you or your loved one.

How quickly can Home Care services start?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

Generally services can be provided within a 48 hour period but it’s often possible to begin on the same day.

When can I get a hold of someone if I have questions?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

If you need non-medical advice or have a personal care question, just call us anytime and you will reach a live person. We are here to take care of you or your loved one 24 hours a day, 7 days a week.

How much does home health care cost?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

We will be more than happy to provide you with a quote on our services. You can call our office at 805-777-7090 or you can fill out our potential client inquiry on our website. Pacific Senior Care offers a free assessment to determine the level of care needed.

Do I have to sign a contract to keep services for a specific period of time?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

No. At Pacific Senior Care, we are flexible to your needs and recognize that due to changing circumstances, you may need to increase or decrease services. Whether you need us for one hour or 24. All we ask for is 24 hr notice for any changes or cancelation, but we understand that emergencies happen and are willing to work with you.

Who pays the caregiver?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

Pacific Senior Care does, all of our caregivers are employees who are bonded and covered by worker’s compensation, general and professional liability.

How do you supervise your caregivers?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

Pacific Senior Care uses an advanced Real Time Caregiver Monitoring System that requires our caregivers to clock in and out through an app on their phone. The app is connected with GPS which allows us to effectively track hours and confirm attendance in real-time. Our system will immediately notify us if a caregiver has not clocked in or out as scheduled. In addition, Pacific Senior Care conducts routine follow up calls, supervisory visits, and unannounced management quality assurance check-ins so our clients receive the best possible in-home care.

How do you select your caregivers?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

During our 10-Step Screening Process, part of which includes meticulously checking caregivers for homecare experience, running E-verify to ensure they are legally able to work in the US and running a DMV check. Additionally, our caregivers must clear a criminal background check (which is run through the DOJ and FBI), pass a drug test and register as a California Home Care Aide.

What areas do you provide services?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

We currently provide home health care in all of Ventura County, Ojai and the San Fernando Valley. Because we are a privately owned company, we are able to provide services as far as our caregivers are willing to travel.

What kind of home care services do you provide?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

Our services include but are not limited to companion care, personal care, recovery care, medication reminders, Alzheimer’s, Parkinson’s & dementia care, disability services, respite care, transportation, errands, meal preparation, cooking, and light housekeeping.

Why should I choose Pacific Senior Care for Home Health Care?

Pacific Senior Care | Sep 10, 2021
Pacific Senior Care | Sep 10, 2021

We are committed to helping our home health care clients stay independent in their own homes while exceeding their expectations. We treat each of our clients with honesty, integrity, reliability, respect and consistency while honoring their privacy, dignity, property and family customs. We pride ourselves in being an extension of your family.

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