Schumacher Volkswagen of North Palm Beach

Category: Volkswagen dealer

Address: 3720 Northlake Blvd Suite B, Palm Beach Gardens, FL 33403, USA

Phone: +15619354204

Opening hours

Sunday: 12–5PM

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 8:30AM–6PM

Reviews

Live Fun

Sep 8, 2022

Cesar on sales was great !

Ebbie Henry

Sep 8, 2022

Yaris was a professional gentleman with great integrity.

Shirley Erazo

Sep 3, 2022

We had an outstanding experience with the purchase of our brand new 2022 Jetta. We would like to personally commend the sales representative Noem, Jaris and the Finance Manager Alex Castro for working closely to make the deal work to our satisfaction. This dealership is a perfect example of how Professionalism and Great Customer Service should be demonstrated. I truly had a positive experience and recommend anyone interested in purchasing new or preowned vehicle at this dealership. KUDOS to the Team. You will definitely see me again!!!! Thank you.

Nicole Schmalleger

Aug 31, 2022

So I called the service department yesterday and spoke to Lexi. I needed to schedule an oil change and my car has some recalls, being it is a brand new 2022 Taos. However, my car has a coolant leak. Lexi could not schedule my service appointment until September 9th, which is fine; but then I was told that since I had a leak it was an “emergency situation.” This was causing my car to overheat. She said any type of leak is treated as an emergency situation and, as such, you can take your car in to get serviced same day. So the next morning, today August 31, I took my car in hoping they would at least give me more coolant until September 9. The woman in the service lane was no help. She said she “didn’t know why they tell people that” and that they probably wouldn’t even be able to look at my car until my appointment on the 9th (10days from now) and that they could keep it until then. Obviously that is not in my best interest and highly annoying after being told it was an emergency situation and that I could bring it in immediately to address the leakage. It seems like a simple five minute fix. Just add coolant. I don’t normally leave negative reviews but this was terrible customer service and makes me think twice about getting a Volkswagen in the future.

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Questions & Answers

Do you have WIFI in the dealership when I'm waiting for my service?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

Yes we do. Connect to Guest_Wifi when you come into the dealership for free wifi.

Do you offer shuttle services if I have my car fixed there?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

We do provide shuttles to our service center guests. Ask your service specialist during your appointment.

Do you provide loaner vehicles if I have my car fixed there?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

We do provide loaners depending on the length of time your repairs will take. Make sure to ask your service specialist if you qualify. Scheduling your appointment a at least a week out will help.

Do you sell the VW Tiguan?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

We have a number of Tiguan models on our lot. If we don’t have the exact one that you want, we can find it for you. Learn more online: https://bit.ly/2L4DHKe

Do you sell the VW Jetta?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

We have a number of Jetta models on our lot. If we don’t have the exact one that you want, we can find it for you. Learn more online: https://bit.ly/2V0sKxQ

Do you sell the VW Atlas?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

We have a number of Atlas models on our lot. If we don’t have the exact one that you want, we can find it for you. Learn more online: https://bit.ly/2PyzgGj

What's the benefit of using OEM parts?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Why should I service my vehicle at a dealership?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

You should service here because we have factory certified technicians trained by the manufacturer on the latest vehicle enhancements and repair techniques. Give us a call to schedule your appointment.

Do you offer warranties on your cars?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

Most of our vehicles come with a factory warranty. Come chat with our team to learn more or call us

Do you offer leasing?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

Yes, we do offer leasing and we have a number of lease specials on our website right now. Contact a member of our sales team to learn more.

Do you have Volkswagen parts?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

Yes. We have an extensive stock of OEM parts and accessories. If we don’t have the part you need, we can also order it for you.

Can I have my car repaired here?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

Definitely. Give our service center a call to schedule an appointment.

Do you offer financing?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

Yes, we can definitely help with financing to get you into a new car. Go ahead and give us a call

Can I have my oil changed here?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 10, 2020

Absolutely. Give our service center a call to schedule your appointment.

Do you take car trade-ins?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

Yes, we definitely take trade-ins. You can get an idea of the value of your trade-in on our website.

Do you sell used cars?

Schumacher Volkswagen of North Palm Beach | Sep 11, 2019
Schumacher Volkswagen of North Palm Beach | Sep 11, 2019

Yes, we offer a variety of new and used cars. You can find our inventory on our website at https://www.vwofnorthpalmbeach.com/ or click the link on our listing.

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