Knox Auto Services

Arch Films

Timely, and professional service. The owners are sweet, and knowledgeable. Fairly priced!

Jessica Wahnee

Favorite family owned tire shop usually has great customer service plus the services are normally quick and very professional I've always left satisfied

Leslie VanPutten

I have been coming to Knox Tires since they opened in 2009 and still go there under the new ownership. The service is great, they are honest, fair in pricing and if a service isn't needed they will tell you that. No scams at this place of business. They are not looking to over charge you. I don't take my car anywhere else for service except here. Thank you Knox Tires. Continue doing what you do best.

Ashley Baffour-Danso

If I could rate this place with zero stars, I gladly would. I’ve been given great service at this establishment multiple times. Today however, I was so terribly disrespected. NOVIA stated that my father explained that he would pay over the phone, therefore I called him so we could go forth with the process. NOVIA then told me that I had to pay before my service began which seemed weird because she had my keys as well as my car above ground. There was no way I could possibly leave without paying. I asked her why and she explained that many people before have stolen her service. My father then stated “that was a low blow” over the phone. NOVIA jumped out of her chair and threatened to take the car out of her garage which caught me completely off guard. She left me in the office by myself and stormed to the garage as I was left confused. I followed to the garage a couple minutes after only to overhear NOVIA saying very nasty things about me and my family to another worker. She stated things like “Why come if you’re broke, I can’t stand people like this”. I approached her and stated that I overheard the nasty things she was saying and corrected her that my service is only $180 and I booked an appointment. Why would I book an appointment without the money for my service?? How would I leave without paying if my car was in her possession. She yelled in my face multiple times. She told me to get out of her garage multiple times, cutting me off while I was trying to figure out what the misunderstanding was. She blew kisses at me as I left and just overall had the nastiest attitude I have ever encountered. I have no clue at all what caused her to react like this when all that was said by my father was “that was a low blow”. This is the worst customer service I have ever received in my life. I will not be returning and I advise that you consider before attending if NOVIA is present as well. God knows I have nothing to lie about. I would not come in for a service with no money. You were and are still being extremely impatient and overall disgusting. Our encounter was less that 5 minutes. A simple apology would have been appreciated. God bless you.