Va Cuba Asuntos Cubanos

Vladimir Alfonso

Good morning to all . My experience is unpleasant, I tell you, I personally called the vacuba shipping agency for an offer to buy and send a Predator 4375w 120v -220v generator at a cost of $1680.00 with shipping and everything included, I paid them and everything was perfect until my parents received the product and when they told me I asked them for photos of the product and guess what, they were given a generator of inferior quality and of another brand that is not the one I had paid them for, they also took advantage of my father's advanced age and They made them sign the documents, it was so fast that they didn't have time to check the merchandise, I called the main offices of Vacuba and operator #11 answered me and he didn't even want to give me his name, he told me that nothing could be done in this regard, that is to say that I was scammed in my own face, I requested to speak with a supervisor or with the owners and they did not transfer me to anyone, you draw your own conclusions. Do not trust them.

Rosa Diaz

Very good attention from all.

Jorge Armando Prol

A travel agency that I highly recommend, they treated me very well and found me unbeatable offers

Jessica Glez

I just called to ask about the status of my passport and I got a woman with a very bad attitude. Telling me that I was crazy because according to her I told her to send the passport by mail and that I lived in another state?? I never told him that!! My question was simply if the agency mailed the passport to the house when it was ready. he told me crazy They should throw her out since she doesn't have any customer service skills He didn't tell me his name but he has a weird accent.