The PRIDE of Chicago - BP

Mladen D

Called to ask what the gas price was for unleaded. Person on phone says “sorry, but we don’t give gas prices over the phone. Lol is this some kind of joke?”

The Blood of Jesus

Today, I was upset with the cashiers-a young African man and a young African woman with brown long braids-over helping a homeless man. I’m sorry but I am an advocate for the homeless because everyone’s story is not the same. They didn’t like me talking about how we should love our neighbors and that this is black history month. I was getting gas and coffee about 5am today. and he was in the store getting oatmeal and asked for a dollar and I told him that I didn’t have any dollars. They asked him to leave and I told him I would pay for it on my card. I then told the cashiers that…(FYI tent city is nearby this gas station) it’s below zero outside and the homeless should be sent somewhere to get warm or given information on where to go-like a police station, hospital, church with hot meals, a supermarket or shelter-somewhere where they could get help. I paid for my gas and the oatmeal but for some reason when I got to the pump, the gas was not pumping. So, I came back inside and the African young lady told me my transaction was declined but when I looked at my account, the money was refunded. I put my scarf over my mouth and the African young lady told me to tie the scarf up before she rung my gas up. So I tied it up and I explained that I would talk to the owner about the way they handle the homeless and the customers. I am fully vaccinated and my mouth was covered and she was behind the glass. Letting the homeless warm up or suggesting where they could go would help the people in the community. #lovethyneighbor

T.J. Stephens

Looks like I had the same experience as a few other customers. Grabbed a soda swiped my card and then spend a minute arguing with the cashier to push a button. He kept blaming me instead of looking at his register. Also, it was a little …T.J. thank you for reaching out. We apologize for your experience. We strive for great customer service always. Our operations manger will investigate and take appropriate action.

Angel Millan

So I just left the store. I was supposed to help by Dexter. His card machine wasn’t working and he refused to take me at another register. On top of that he wanted to argue with me while he was trying to take customers. I’ll probably not …Thank you Angel for reaching out. We apologize for your experience. We strive for great customer service always. Our operations will investigate and take appropriate action.