Al Natour Middle Eastern Restaurant

Owais Qureshi channel

So I really don’t like to complaint about any business or service but if I don’t speak about this experience it will be injustice the community. I called and reserved the table for 15 people and I told them we are 10 adults and 5 kids,they said ok we have table available. So as planned we got there in time and got situated. Server came for the order and we started placing the order, according to our party and Appetite we order more then enough food but server told us that 2 platers which feed 5 to 6 people 2 large humus and 3 orders of tenders and salads were not enough for them to give us a table for 15. I know right it doesn’t really make sense. He actually told us that we had to order deluxe platters not regular platters and basically tried to dictate what we should order to have a big table in their Resturant. I asked him to call the manager, manager came and Basically repeated what server was telling us. He said that’s the rule of the restaurant, we are giving you such a big space to have a party of 15 and you need to order the deluxe platters and multiple dishes. Never in my entire life have I been treated in such a way by the servers, where I was told that you must order this lush food or we won’t serve you. Completely dissatisfied with the service they provided us with today. Even though, once they realize that they are wrong by doing this and took our order, we were so Disgusted by the service that we had to leave and find our self a restaurant which is more interested in providing good customer service with good food. We left and didn’t not eat there. Please make sure when you reserve a table at this Resturant, ask all qualifying questions .

Kedas Corner

Amazing everytime I go

Odalis Interian

Stunning food with an outstanding service! Highly recommended🤩

Nicolas Garcia

Price, quality, and quantity CAN'T be beat. Absolutely fantastic.