SDCCU El Cajon Branch

Dhoalfiqar Altoblany

Worst bank ever don’t ever think about opening an account. Chargers for everything and they don’t care about their customers and their customers service is really weak

Neil Tantay

Came into the branch to see how long it would take to open up a new checkings account for my son. Was able to speak to a financial rep within 15 mins. Heather helped us out and was very friendly. She answered all my questions, was very knowledgeable and did not do any high pressure up selling. It was a pleasure working with her and made the sign up process very easy. Was out of there within 20 minutes and my son had his new debit card in hand

Nicole O'Shea

Avoid SDCCU - they refused to fix fraudulent charges even with proof avoid at all costs! Do NOT bank with SDCCU! If you can go to any other credit union do so! I had my card stolen back in 2017 and used in a completely different city than where I live - and in the middle of the week while I was at work. I have tried to fight this every single year since then, and ended up just paying the charge off to see if it would help. After that they kept refusing a pay for delete on my credit report. I have sent proof multiple times that the charge wasn't me and that I wasn't even physically near where the charge was made and they keep denying everything! This charge was made at a bar in LA on a Wednesday in September 2017, which I didn’t do because I had never been to that bar and I worked second shift in San Diego on weekdays (didn’t get off until 1am) throughout 2017. I provided proof like hardware test reports and my time card statements from that week to show that I was at work in San Diego and couldn’t have made it up there. I even tried getting in contact with the bar but no one responded and I’m sure they wouldn’t be able to provide proof I wasn’t there anyways. It's so hard to talk to anyone at SDCCU and they kept sending me to different people to talk to. I've emailed, called, and visited different branches but no luck at all. I’ve even filed a police report for card theft and SDCCU ignored it. I ended up emailing the CEO with disputes and proof because I can’t get anywhere with anyone, all they say is “sorry can’t help you” even when I explain that I can give them proof and try to show it! Do NOT use SDCCU if you want to bank with a reasonable organization!!!

Lahib Kallasho

Worthless company I do not recommend . they not supposed sell your important information to somebody else .that person call me I got all the information I just need your account number to give you a loan with a $15,000 sound like he was waiting for me and he was listening to me when I was at the bank two days before The incident and then he took the $3000 from a bank account . Don’t open a Bank account at this company . Do not recommend it ..