Steak 'n Shake

Category: Hamburger restaurant in Chicago, Illinois

Address: 1322 S Halsted St, Chicago, IL 60607, USA

Phone: +13122015780

Opening hours

Sunday: 9AM–12AM

Monday: 9AM–12AM

Tuesday: 9AM–12AM

Wednesday: 9AM–12AM

Thursday: 9AM–12AM

Friday: 9AM–2AM

Saturday: 9AM–2AM

Reviews

kiki9chan

May 10, 2022

I love Steak ‘n Shake, growing up in the south and doing road trips through Indiana to get to chicago. I went here a few months ago for the first time expecting the same flavors and level of quality for a good price and was sadly disappointed. The service wasn’t great and even more so was the burger I ordered. It lacked any flavor I was so shocked! I don’t think I’ll be visiting this location again. I really hope their food and service gets better so I’ll want to come back!

Prieto Chulo

Apr 14, 2022

They're good when they have all the items needed for good burgers and good shakes. They often run out of ingredients for their most popular shakes. They also tend to run out of things like tomatoes and lettuce fairly often. They address that and will receive a better rating.

Delaney Shultz

Mar 17, 2022

Aside from our orders taking forever both times we’ve come here, there’s a lot of unprofessionalism, understaffing, and sanitary issues. For example, the worker didn’t take off his gloves to count cash money, put on new gloves, or wash his hands before moving forward to deal with food. Also they completely disregard the order board and chronology and served several people whole meals and shakes before they handed me my two shakes. One of the workers didn’t step in to deal with the line and once at his post, stood there sipping his drink and then refilled his drink as we all waited for him to do something for people in line.

Danielle J

Mar 9, 2022

First I walked in then was informed to step outside & order online. Upon waiting 20 minutes for my food, I was told that hotdogs hasn’t been available for 3/4 months, milkshake was horrible & I couldn’t be refunded!! I’ve called, called, called & left 2 voicemails!! The young man told me he was a Mgr for a month & didn’t know how to refund me. He offered me something different, but my daughter doesn’t eat anything else from Steak n Shake other than the hotdogs. They are very hard to contact, phone goes directly to voicemail during business hours & my voicemails hasn’t been checked obviously. My next step is to file a complaint, because I’ve also left a message at the corporate office & again no response! The next time I’m in the area, I’ll go to the restaurant to speak with a more experienced manager to see about my refund.

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Questions & Answers

I wouldn’t recommend going here they don’t give water cups even if u purchase food manager Leon is very rude and sarcastic he lucky I was at work when I ordered

Antonio Jones | Dec 7, 2019
Ve LewisProfessor | Dec 8, 2019

I highly recommend this place. Sorry for your experience.

Can you place an order for pickup?

Thomas Wrona | Dec 7, 2019
dennis j | Dec 8, 2019

No

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is there a parking lot

Sandy Kneller | Dec 6, 2020
Renisa Newton | Dec 7, 2020

No, they have street parking that you have to pay for.

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Do they deliver

Antonio Anderson | Dec 6, 2020
Felipe Rodea | Dec 7, 2020

Yes, doordash or uber eats only

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Is they hiring

Shaniya Rayford | Dec 7, 2019
Jane Reynolds | Dec 8, 2019

Various job search websites have postings for jobs at many locations.

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Do they offer the 4 for 4 specials??

Trenette Monty | Dec 7, 2019
Regina Robinson | Dec 8, 2019

No

Do they have a parking lot?

Rosemary Johnson | Dec 7, 2019
James Casmay | Dec 8, 2019

There is a parking lot less than 1 block from this location. https://www.parkme.com/lot/94477/701-west-maxwell-street

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Out of town seating or downtown seating?

Daniel D. Poelinitz | Dec 7, 2018
henry kong | Dec 8, 2018

Not downtown...more like university..north pilsen..somethijg like that...

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Is there a drive thru?

Shena Bean | Dec 7, 2018
Lashaun Price | Dec 8, 2018

No there isn't

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Do they serve pancakes here ???? Dumb question I know but......

zakiya armstrong | Dec 7, 2018
Jonathan Ruane | Dec 8, 2018

They definitely do not serve pancakes.

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Are you open ?

peggy johnson | Dec 7, 2018
Jonathan Ruane | Dec 8, 2018

They are now open for business.

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Is this steak n shake a diner in like the other steak n shake?

Michelle Williams | Dec 7, 2018
Jonathan Ruane | Dec 8, 2018

It also has a limited menu compared to other locations.

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do they serve halal food

Mohammad M | Dec 7, 2018
Glenesha Currie | Dec 8, 2018

No they don't

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Whwn does it open?

Hazel Hickman | Dec 7, 2018
James Muench | Dec 8, 2018

Today (9/20/18) at 11:00am

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