Ordered air tags here but when I arrived there where three on the shelf but the apple guy instead of filling my order or letting me buy them he said walk the mall so I did and when I got back the tags were all sold out I could have chosen any Apple Store but this one said they had them and then sold them out from under me
Kelsey Meyers
Sep 2, 2022
I went to the Apple store about a month ago to do a trade in for my 2013 MacBook Pro for the MacBook Air. The lady appraised by trade in and quoted $70. I wasn't too thrilled for the value but accepted it. She said that I could ship my device once I got my new laptop. When I shipped out my trade in, the factory changed the value to $20. I was frustrated that they changed their minds. I canceled the trade in and got it back. I just went back to the Apple store to get the $70 that they originally quoted and then after they appraised it said that it was worth nothing at this point. I'm so frustrated and upset that they didn't tell me that the value would change. They basically robbed me. If anyone is reading this please learn from my lesson and trade in your devices when the appraise it the first time.
Jovani Huerta
Aug 28, 2022
1 hour for them to serve you. Bad service
Ns Rahimi
Aug 18, 2022
Not professional at all they couldn't figure out what's wrong with iPad which is only 2 years old. My 11-year-old son could fix it. This is not called genius bar!
I got iwatch as a gift in dcember. I have not open atall. It is brand new. If I buy new iphone , can you reimburse for iwatch?
Hari Vyas | Sep 11, 2018
Munazzar Tapal | Sep 10, 2020
Hahahahaha...sorry for the sarcasmisictic laught!
Make an appointment for today at 7:00 pm please
Hossein Naderi | Sep 11, 2018
Burgos Boy | Sep 11, 2018
Im making a appointment @ 10:30am today. Need a response cause im coming from Salinas
I need appointment today
Raji Kaur | Sep 3, 2022
David O'Hanneson | Sep 9, 2022
Not sure but if you need a woke lesson on how to refer to an unknown man or woman, then they have staff to help you.
Such BS.
I thought I might have offended a staff member and wanted to apologize. Was so happy to learn to use they instead.
Which store is it near by?
Like a Victoria's secret or which one?
Gloria Guerrero | Jul 12, 2022
Frank Guerrero | Jul 12, 2022
Yea, almost next door to Victoria’s Secret
Need a tec appointment asap
A Google User | Sep 10, 2021
Ian Larry | Sep 10, 2021
Call them right away for appointment or online.
I need a charging cord for an older computer. Do I need an appointment for the Oakridge Apple store or can I just show up?
Gloria Drucker | Sep 10, 2021
Johanna Miller | Sep 10, 2021
Show up
Do I need to make an appointment to buy a watch and try on watch bands
Barbara Norris | Sep 10, 2021
Jae Park | Sep 10, 2021
Nope
I want appointment
Nazanin Bayat | Sep 10, 2021
Tony Ng | Sep 10, 2021
You can schedule for appointment online and select the store near you. Or walk in store, then ask for scheduling appointment. Wait time is depends on your need, buy something or need technical support.
When do you have the apple watch series 6 available for buy at the store? Thanks!
Hiep Tran | Sep 10, 2021
bill madsen | Sep 10, 2021
Tommorow,friday they go on sale 270.00
Can I go and return item?
Maria Pio-Oros | Sep 10, 2021
Josip Benko | Sep 10, 2021
I assume so, the mall is open.
I want to exchange my phone, do I need to made appointment?
Lieu Pham | Sep 10, 2020
Rajesh Gupta | Sep 10, 2020
Yes
how can I get appointment for new battery in my i phone?
diane martarano | Sep 10, 2020
Bradley Myers | Sep 10, 2020
You need to make an appointment threw Apple.com/support. You can make an appointment (currently) at a genius bar near you.
My iPhone 6s Plus which I traded for iPhone XR at T-Mobile, since I forgot my pass word for iCloud they are telling me to take it to your place to disable find my iPhone. They already gave me a new phone and ttransferred
Wondering if the apple pen has a switchable tip like the Microsoft surface pen. When I say switchable tip I mean there are tips with different textures on them so it's not drawing glass in glass.
Family of four | Sep 11, 2019
Brendan Chia | Sep 11, 2019
Good question! However, looking at the website, looks like Apple Pen has only one type of tip.
If I want to buy a iPhone XR with iphone 6 trade-in at your Apple Store. If I leave my trade-in iphone 6 to you, I would not have a working phone (with Verizon). How would that work?
how do i make an appt to get my phone fixed at the oak ridge location
Troy Carson | Sep 11, 2018
Linda Clark | Sep 11, 2018
I went into the store and they told me it would probably be a 2-hour wait. However, when I said I couldn't wait, they immediately set up a phone appt. The tech called me at home on time and walked me through the process to correct my issue.
Basically I can make and receive calls on my Iphone
I want to know and do more with my phone
Someone once told me there were free classes at Oakridge Mall in San Jose CA close to where I live
Is that so?
Mark Medalie | Sep 11, 2018
Rosalba Maciel | Sep 11, 2018
Why don't you look it up on their website?
May I make an appointment today?
Anna Xu | Sep 11, 2018
Beth G | Sep 11, 2018
I was just at the Mall and it was very busy (Memorial Day Sales?) I do not believe you will get a walk in appointment for today. Best to be there when the store opens for same day appointment. Go online to make an appointment. Good luck!
I need to make an appt. with the Apple Genius Bar as my phone suddenly went "dead" this morning. If I can make it for Tues., 5/22 around 1:30, 2:00, 2:30, that will work out good for me.
Thank you.
A Google User | Sep 11, 2018
Rosalba Maciel | Sep 11, 2018
Under wat name?
I need an appointment
Ariadna Adelaida De La Cruz | Sep 11, 2018
Pudge Graybill | Sep 11, 2018
Call the store or go online
I have a battery that came into the Oakridge apple store and want to bring my computer down to have it installed. Do I need to make an appointment at the genius bar to have this done? Please advise. thanks kc..
Kent Clemenco | Sep 11, 2018
G Bail | Sep 11, 2018
Always better to call ahead, find out what to expect.
I need an appointment
Vicky Reyes | Sep 11, 2018
Cisco L | Sep 11, 2018
You have to go to the apple website and schedule your appointment
my 6s Iphone is suddenly dead,
what can i do? If i need to bring it to the store, If i have to have an appointment, please arrange me time. Thank you so much.
Jane DB
jane dobui | Sep 11, 2018
Cisco L | Sep 11, 2018
You have to go to the Apple's website to make appointments
Do you require an appointment to replace a battery in an iPhone 6 plus? How long would it take to replace? How much would it cost to replace?
Molly Crowe | Sep 11, 2018
Buck Crockett | Sep 11, 2018
You must go to apple web site for that information.
do you have any appointments on Friday after 4:30 and if so can I make an appointment now with you
Gabriel Venegas | Sep 11, 2018
Buck Crockett | Sep 11, 2018
You need to go to Apple's website to schedule those.
Can I buy a battery for my iPhone 6plus. there? and if so what is the price. I heard they were going to be $29.95 in January 2018.
Shirley Fay Manning | Sep 11, 2018
Buck Crockett | Sep 11, 2018
You'll need to go to the Apple Store to figure that out. Google Maps is owned by Google as is such folks from the Apple Store don't post here.