Apple Los Gatos

Category: Electronics store

Address: 23 N Santa Cruz Ave, Los Gatos, CA 95030, USA

Phone: +14083993880

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 8AM–7PM

Saturday: 10AM–7PM

Reviews

Bhavana Mathur

Sep 10, 2022

Appointment at 12:35 pm.Got the technician at 1 pm. Make sure you are checked in even if they say you are as soon as you enter. Not sure what was the issue and why there was so much of a delay. Not a good experience. What is the point of an appointment if you still need to wait 30 minutes to really be seen. Very disappointing for a brand like Apple

Mark Scofield

Sep 8, 2022

An appointment was made for me, a week ago, by Apple support. I was dubious, but showed up at my scheduled time. They knew who I was! My laptop was soon diagnosed as beyond help by a friendly technician. I indicated I'd like a new device. I asked and received advice on how to retrieve my old drive's information. He expressed my options and I choose a new computer on the spot. I left the shop after 30 minutes total. I am pleased.

Sebastian Wisniewski

Aug 20, 2022

I needed an Apple Watch for my boy, who is just starting middle school. I was approached and helped right away. The whole experience was quick and very pleasant.

Abigail Piette

Aug 20, 2022

Shoutout to the manager who sympathized with my situation and accommodated my return!

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Questions & Answers

Can you make an appointment to get an ipad password glich fixed at Los Gatos Apple Store ?

Lora Gidley | Dec 14, 2021
Jeffrey Newman | Dec 14, 2021

As far as I know, yes

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What is the current price of replacing iPhone batteries?

Choron Leung | Sep 11, 2019
MJ Lee | Sep 11, 2019

iPhone battery replacement pricing. *Through December 31, 2018, the out-of-warranty battery service fee is $29 for all eligible iPhone 6 or later models. Battery service at $29 may be limited to one repair per iPhone. https://support.apple.com/iphone/repair/battery-power

Want to buy iphone 8+ . Can make appt today?

Valerie Jeung | Sep 11, 2018
Eryll Rose | Sep 11, 2018

You can just go and get one with out an appointment.

Do i need to make an appointment to upgrade my iphone?

Irene Yuhara | Sep 11, 2018
Jeffrey Noon | Sep 11, 2018

Just walk in the store and start yelling

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I need to schedule appointment. My phone doesn't work. No mac computer

Katarina Guzman | Sep 4, 2022
Matthew Clark | Sep 8, 2022

Call them. They can schedule one for you

Can I walk-up to your store now or do I need an appointment?

rich valle | Aug 11, 2022
Zur Nachshon | Aug 11, 2022

You can walk in to buy products, and to schedule a time if you need repair service.

What are the Covid safety practices like here?

Anonymous | Sep 10, 2022
Carole Dulong | Sep 10, 2021

Wait outside. 1 customer inside at a time. Appointment required

I’m buying new iPhone & would like help setting it up. Do I need an appointment? I’m also trading in old iPhone.

Tish Litchfield | Sep 10, 2021
Carole Dulong | Sep 10, 2021

Yes

Is the M1 Air with 512MG available to. purchase and pick up today or tomorrow

Andrea Wells | Sep 10, 2021
Joseph Incatasciato | Sep 10, 2021

It was last week... When your start upgrading the RAM is when you have to wait from factory

Are the MacBook Airs and Pros in stock?

Dan Bowman | Sep 10, 2021
Joseph Incatasciato | Sep 10, 2021

Yes, both chips on the MacBook pro

Do I need an appointment to shop for an I phone and a watch band ?

Alan Chisam | Sep 10, 2021
Micaela Johnson | Sep 10, 2021

Yes

Is the Los Gatos Apple store open for business now? If so, do I need an appointment, and are there restrictions?

rex allen | Sep 10, 2020
raama srivatsan | Sep 10, 2020

Opening hours and appointment availability can be found at https://www.apple.com/retail/geniusbar/

How much would it cost to replace the hard drive on my mid-2014 15" Macbook Pro?

Patty Case | Sep 10, 2020
Bradley Myers | Sep 10, 2020

I don't know, you will have to make an appointment for the genius bar at any Apple store and they should be able to answer all your questions.

I-Phone 7, price of new battery? Just fell and shattered glass. Is it worth fixing and bringing in, to have you look at it?

Rick Righetti | Sep 10, 2020
J N | Sep 10, 2020

Hey Rick, you're better of calling an Apple store directly, you'll get your answer faster, Cheers.

what is the current price of changing a battery in an apple watch?

Eric Lundberg | Sep 10, 2020
Ildi Dihen | Sep 10, 2020

Please call the store. You're asking this of prior customers.

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what is the iPhone instruction classes for the next 2 weeks

joan hales | Sep 10, 2020
Nik Sathe | Sep 10, 2020

Look on their website or in the app...

Received Iphone as a gift. How do I know which version I have and the cost?

Socorro McCord | Sep 10, 2020
Nasser Al-Medlej | Sep 10, 2020

Go to them they are very helpful

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Anymore AirPods available?

Yajara Navarrete | Sep 11, 2019
Eryll Rose | Sep 11, 2019

I think so

May I get an appointment today?

Maryette Ladley | Sep 11, 2018
Joe Maestas | Sep 10, 2020

can i get an appointment today

I need to get a newer version of Google Chrome as my browser so that I can get youtube tv for my Roku. I have an iMac with OS X 10.6.8 that I bought in 2009. Can I bring it into the store and have it upgraded while I wait?

David Okrant | Sep 11, 2018
Crissa Kentavr | Sep 11, 2018

Not many ten year old computers are supported for web or media use. I doubt there is anything they can do for your iMac. A third-party store may be able to make it stable but not up to date.

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Do you carry Iphone 8 in Gold

Kendra Kannegaard | Sep 11, 2018
Crissa Kentavr | Sep 11, 2018

Check the online store for pickup availability. They usually do have examples of each type and color.

how do i set up an appointment at the store

Ifti Ahmed | Sep 11, 2018
Brian Wiebe | Sep 11, 2018

You can go to Apple's website and book them there.

Can I make an appointment today to come into the store for technical support?

Sally Perry | Sep 11, 2018
Brian Wiebe | Sep 11, 2018

If the appointments are booked too far out online, you can go to the store and try and get a walking spot. They will text you when they're ready so you can do other things while waiting.

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hi folks, - need to run diag on a Macbook Pro Mid 2009 which is no longer booting after I replaced the SATA cable!! I had the battery un-plugged during the time I was working on it! It flashes White screen and then it dies.

David Mortaz | Sep 11, 2018
Eryll Rose | Sep 11, 2018

I think only fix apple

I almost got attacked at this store what's the deal Los Gatos?

Jeffrey Noon | Sep 11, 2018
Tom Tinor | Sep 11, 2018

Attacked ? Almost ? Need more info.

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Carry HDMI cables?

William Abbott | Sep 11, 2018
Jeffrey Noon | Sep 11, 2018

This is a Crapple store people get it together

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do I need an appointment to get new battery for my iPHONE 6s? Do I need to leave phone? For how long?

Michael DuBrow | Sep 11, 2018
Eryll Rose | Sep 11, 2018

It depends on haw long it will take

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how do I retrieve deleted text messages from one (1) contact on iphone 6S - it was not backed up

susan domitrovic | Sep 11, 2018
Fred Berkowitz | Sep 11, 2018

Since you have no backup, they are gone

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What to do about replacing my iPhone 6 batterey? Make an appointment?

Frank T | Sep 11, 2018
Jimmy Williams | Sep 11, 2018

Make an appointment and make sure that your phone is backed up ahead of time.

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where can I find the serial number for my iPhone 6s. I need a new battery. I do not have the box.

Linda and Tim Wadley | Sep 11, 2018
Jeffrey Noon | Sep 11, 2018

Call Apple and start talking to them and they can give it to you!

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I bought an Apple Watch Series 3 and whenever I try going on Instagram it says “The network connection was lost,” does anyone know how to fix this? I’m logged in on my phone but it still doesn’t work. :(

Hernan Zermeno | Sep 11, 2018
patrick coughlin | Sep 11, 2018

You do understand this is a site to answer review questions and general help for the store location? This isnt setup for giving technology support.

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How can make an appointment with apple store?

Fahi Zadeh | Sep 11, 2018
Fred Berkowitz | Sep 11, 2018

Use Apple's website

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How do i make appt for Genius Bar?

DeLayne Castello | Sep 11, 2018
Brian Wiebe | Sep 11, 2018

You can schedule an appointment online though Apple's website or you could walk in and schedule one (which is what I did).

I cannot back up my iphone. It has bern 114 weeks. I tried many times buy adding storge but .... a pop up message “unknown error occerd” Whats wrong is it?

junko sejima | Sep 11, 2018
Sean King | Sep 11, 2018

It's possible your phone is too full. Try installing Google photos. It will back up all your photos and videos for free and then help you remove them from the storage on your iPhone. Once you free up the space it may allow your phone to function correctly

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