Marissa Johnson - State Farm Insurance Agent

Category: Insurance agency in Napa, California

Address: 1801 Oak St Ste 100, Napa, CA 94559, USA

Phone: +17072243176

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–2PM

Saturday: Closed

Reviews

Trevor Hawkes

Sep 3, 2022

Had an issue come up with my rental car while I was waiting for my total loss claim to get approved. Technically the issue was my fault (missed some information on a form that said the rental time period that State Farm was paying for would be getting cut down), but it meant I was going to be charged a pretty significant amount for a rental while I was waiting for the claim to be approved. Marissa went to bat for me big time. Ended up getting claims to pay a significant amount of the period that I was originally going to be on the hook for. It made a big difference in my total loss claim. Can't thank her enough.

M “MzMagZi” saude

Aug 16, 2022

Very best agent and office gals! Best rates as well!

Lorraine Miles

Jun 24, 2022

I had called several numbers trying to find someone I felt comfortable with. As soon as I saw Marisa’s face smiling at me from the internet I knew I could trust her. And I was correct. We wound up not being able to do business but she spent so much time with me answering all my questions. She then referred me to someone who could help me and he also struck me instantly as someone I could trust..just like Marissa. She is extremely knowledgeable and helpful even when she knew she was not going to get a new client. She’s a star!

Robert Faber

Mar 19, 2022

I had a great experience, very professional, I felt I received a great deal on my insurance needs, and in the future if I want to add on or upgrade I will with no doubt be calling her back thank you for everything!!

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Questions & Answers

What factors influence car insurance rates?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Can I pay by phone or mail instead of online?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Is my payment information secure on your website?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What is the difference between sending my quote and purchasing with an agent?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What can I do on the State Farm mobile app?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022
Marissa Johnson - State Farm Insurance Agent | Jul 12, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021
Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021
Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021
Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021
Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021
Marissa Johnson - State Farm Insurance Agent | Sep 10, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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