Donatos Pizza

Mya Henry

If I could give no stars I would! I called and placed an order today and got put on the phone with someone who didn’t even know what they were doing! It took 10 minutes to order the pizza over the phone with him and to make matters worse he didn’t even place my order I waited over an hour just to call and have them tell me that he didn’t put my order in! No compensation all I got was a I don’t know what happened. Didn’t receive any answers! So now I have to wait another half hour to an hour. It’s honestly ridiculous I understand things happen but at least have an answer or an apology!

John Guthrie

The store is getting a complete remodel. The staff is very friendly and helpful. The food is always well prepared and tastes great!We appreciate the 5-star review John! It means so much to the whole Donatos team that you love our food! Please come back soon!

Becky Milligan

My family ordered donatos tonight online and I accidentally put it on as curb side pick up instead of delivery. I talked to a nice man on the phone who set it up as delivery for me AND my order came to my home before the pick up time. Our …We love seeing stars! Thank you for your amazing review Becky! We are so glad our staff was able to serve you well and we can't wait to see you again!

Jamison Caudill

I ordered curbside. Arrived a few minutes before the time indicated on the email. The pizza was cold. Not even warm. It was room temperature. I'd ask for a refund but I'm over dealing with restaurants who provide absolutely disgraceful service to their customers.We are so sorry to hear you had a bad experience Jamison! If you would like to share you experience with donatos.com/customer-service, we would gladly let a manager know!