Alliance Medical Group in San Pablo

Ned OConnor

As a retired Executive Director of Health Clinics I feel I am qualified to write this review. I have tried on multiple occasions to make an appointment to get ultra sound exams at this office. I always wait 48 hours after a physician fax them the orders. This should be adequate as their employees told me they should need only 24 hours. It took10 days and 4 1/2 hours on the phone and 6 additional fax sent for them to find my physician's orders. . When I asked for a supervisor or manager for this office I was told there wasn't one. That's not true and I plan on meeting with them. 10+days to get an ultrasound sound done is unacceptable. Lying to me that there is no supervisor unacceptable. Their excuse for taking so long was my physician didn't put my phone number on the orders. Medical records are filed by name and birth date not phone numbers This is the third time they have been unable to make an appointment because they can't find a physician's orders. I intend to get to the bottom of this problem and I will update this review accordingly.

1700RICH

This morning I had an appointment for xrays after the xrays were finished I asked for a note for work. The lady at the front asked the xray technicians if I was "the" and proceeded to tell me to wait outside. I asked the lady why do you refer to me "the"? It's not professional to label their patients and treat them this way.

Richard Lyon

Extremely pleased with this group (the old Alliance Medical group, now affiliated with Stanford Health). Ditto for its other office in Pinole. My new PCP, Dr. Nasir, is very thorough, professional and knowledgeable. The staff here and at their Pinole location is also very friendly and helpful. Vast improvement over my prior 2-year relationship with Stanford Health's Emeryville facility. Glad I made the move.

Denise Garcia

Dr Battle saw me because my primary care Dr was not available and I believe he is a God sent. He explained why I need the meds I was talking and how they worked which I never got from my other primary Dr . Needless to say he is now my primary. And he is not disappointing me for changing up. He makes my feel like he really cares. Thank you Dr. Battle for being so kind and caring.