Peterson Toyota

Category: Toyota dealer

Address: 4381 Fayetteville Rd, Lumberton, NC 28358, USA

Phone: +19103754996

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 8:30AM–8PM

Reviews

Kylie & Hunter

Sep 8, 2022

Something isn’t adding up . We literally have financing set up through our bank , and were looking for a chrysler pacifica . We went and looked here and saw a silver one , and a charcoal Chrysler Pacifica 2020 , Touring L with 6000 miles and one with 60k miles , EXACT SAME SPECS , on both vehicles except one was 23k and one was listed for 36k ( the one with “6000 “miles and charcoal color ). So we get there and they bring out the more expensive one , even though we asked for the silver one but it’s out on “ loaner “ . Turns out the charcoal one also has 66 thousand miles on it , and the 6000 listed mileage is a typo and incorrect , but they swear there would be no price difference even with the mileage discrepancy . I took the vin number of the charcoal option and the KBB is the same as the cheaper silver one in the 23k price range but they refused to change the price or even acknowledge they had made a mistake . So we give them the benefit of the doubt , and tell them to call us when the SILVER cheaper option is back on the lot . We call when the price on the silver chrysler pacifica is lowered and back on the lot , and call to insure that it’s there and drive 45 minutes to look at the silver one finally . We pull into the lot just to have them try to insult our intelligence again throwing the charcoal one back at us and saying the silver one is “wrecked” and still trying to justify that the charcoal one is “ nicer “ even though both vehicles are the same model , trim , and mileage . Let’s be honest if you have identical vehicles on the lot , and one has 13k worth of damage or color difference , it would have been sent to auction and not sold on the lot at all . We seriously would have bought the charcoal option if they’ve would’ve just owned the mistake and fixed the pricing because of the mileage listing mistake . It also still states 6000 miles on the sheet on the charcoal van , when the odometer reads 66k but apparently that doesn’t have anything to do with the overpricing 😅.

Abdo Amari

Sep 8, 2022

Very helpful people and respectful I would recommend this place for anyone to visit

Nicole Brown

Sep 7, 2022

Do not buy or service any vehicle from this location- customer service is non existent and you will get scammed and lied to on multiple occasions. Car was not washed, services guaranteed were not honored and I’m not sure they serviced my vehicle at all…. AVOID THIS NIGHTMARE AT ALL COSTS!!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 9, 2022
Jarvis Sims | Sep 9, 2021

Great

Do you offer financing?

Peterson Toyota | Sep 10, 2019
Peterson Toyota | Sep 10, 2019

We absolutely do. Even if you have poor credit, you can reach our to our dedicated financing department and let them help you get into a new Toyota with affordable monthly payments. We are here to help you, so call us today!

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How can I get a recall on my avalon taken care of?

Ina Brown | Sep 9, 2020
Wes Parker | Sep 9, 2020

Call the dealership,have your VIN number ready. They will tell you if your vehicle is under the recall.

Do you have to make a appointment to get the oil changed in your car

Patricia Chavis | Sep 9, 2020
Derrick Mcneill | Sep 9, 2020

It is recommended to make an appointment. However we do take walk ins. However without an appointment there could be a wait that us longer. -Derrick M. Toyota Expert Certified

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What is internet price vs. MSRP?

Peterson Toyota | Sep 10, 2019
Peterson Toyota | Sep 10, 2019

MSRP stands for "Manufacturer Suggested Retail Price". This is the price that Toyota reccomends we sell our vehicles for. Our Internet Price is the price that WE are letting our Toyotas go for, and we work hard to provide you with final price that's considerably below MSRP!

Do you accept trade ins?

Peterson Toyota | Sep 10, 2019
Peterson Toyota | Sep 10, 2019

We love trade in's! Do you have an older car that you've like to trade in for a new Toyota? Bring it by our dealership today and browse our great selection of new Toyota's to see what new ride you can trade up to!

Do they check proof of income

Summer Harris | Sep 10, 2019
George Cradle | Sep 10, 2019

Yes they do

Do you do trade in on new cars

Teresa Melvin | Sep 10, 2019
Duame Poche | Sep 10, 2019

Yes they do

Can you send pictures and prices of used trucks that was on the 📻 this week around 10000 to 5000 . thank you.

Vivian Holliday | Sep 10, 2018
Brenda Harris | Sep 10, 2019

Do you have the 89.00 down and 149.00 month still going on

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