Goodwill Westport Store and Donation Station

Sarah Hoxsie

Updated: July 2022. Don’t forget your Amex! They’re back at it again and inflating prices like crazy! Don’t waste the gas or energy coming here. There are Walmart shoes for $30 and nothing is at the normal tag price. It’s disgusting how greedy they are. This store seems to go through waves where they extremely overpriced everything. This is a second hand store which is meant to be accessible to those with a lower income. You will not find that at this location. They have lost their minds. If anything slightly resembles a brand name they make is $25 more expensive. It’s sad what has become of what used to be my favorite Goodwill. Total chaos and ridiculous prices. You’d could find these items brand new for the way less.

Lola Richardson

I had such a great experience donating here! Literally seamless. I'd tried to donate in Norwalk an hour prior and it was a nightmare, this store took our donations without issue. Update: I moved out of my apartment in Westport a few months back and have nothing but nice things to say about the associates here! I offered to give a few of my really expensive items to the two young men unloading my SUV (I wanted them to go to good use and these two unloaded my SUV for 3 days, with a smile, without fail or complaint!) After offering, they politely declined and told me that it was against policy for them to accept and/or take donated items for themselves. I even offered to come back and give things off the clock, still, they politely declined. I was beyond impressed with their integrity! Good karma coming for those 2 for sure. If/when I'm back in CT, I will go out of my way to donate here. I just hope the store doesn't price the donated goods too high and leave the locals without a chance to acquire nice things for cheap.

Jordyn Finesse

The new store manager fired me over the phone on the day I was moving into college and went digging to find something to get me fired, after 6 months of working there. Prior to this, she wouldn’t let me work during school when it started, …Hello Jordyn, we appreciate the time you spent working with our team in Westport and are glad to hear you loved your job and fellow work associates. The circumstances you’ve detailed regarding work experiences with us, including your exit of employment, are not indicative of our management style nor the philosophy of how our organization conducts business as a whole. Please be assured your feedback is important to us and will be addressed with our leadership team for further review.

Wendy

I have shopped here for several years and have found many great things. My last two visits I noticed an incredibly strong, toxic smell when I shopped. The last time I thought it was some new cleaner being used. When I asked today, I was …Hi Wendy, thank you for your support and feedback. We're appreciative and grateful that you shop and donate with us and are happy to hear you've found many great things when shopping with us. We’re sorry to hear our air freshening system did not result in a pleasant visit for you. We use air freshening systems in effort to enhance the customer shopping experience in addition to neutralizing odors and aromas that may be present from any number of things including the thousands of donations we receive and put out on our sales floors each month for purchase. These air freshening systems are commonplace being utilized in retail stores, restaurants, hotel chains, and big box retailers around the country. The scents and system we use are globally accepted meeting risk management concerns and adhere to environmental, social, and economic safety standards in compliance with the International Fragrance Association (IFRA) and regulators. All ingredients in these scents are rigorously assessed for toxicity and allergens. Scents used in our stores are oil-based, hypo-allergenic, produce no droplets, and comply with the highest level of safety standards. We hope you will give our Westport location a chance for a much better shopping experience in the future!