Teco Peoples Gas

Doug Quinn

Hello, is anyone working at this company? Can't find a phone number to reach a person. All published numbers default to a fully automated phone system that is NOT user friendly and offers limited choices for service assistance, then when you select an option, you hear another automated menu with additional choices, and so on.... What happened to speaking with a real human. I finally found an emergency number and they transferred me to customer service and I have now been on hold for over 20 minutes, and still on hold, as I write this review. I wish I had a choice of gas providers, I would definitely look into changing providers. I've now been on hold for more than 30 minutes and I'm hanging up. I have no confidence that anyone will ever answer my call.

Michael Mcdowell

Great company, awesome employees and great service providers!!

S

Worst automated menu ever. Impossible to reach a representative.

Josh Philippi

My friend had a gas leak in her apartment building, and we could smell gas faintly. Granted, this was late at night and we had no faith TECO would come out this late. The representative who answered the phone was so helpful and gave us all safety instructions. The technician Marcus got there within the hour and was so efficient in finding the source of the leak. I could tell he really cared about helping people and keeping us safe, and he made sure to explain everything as he went. He was also super friendly and made us feel comfortable the whole time. Super glad we called because there was actually a leak and he was able to get it fixed.