Address: 225 Hodges Cross Rd, North Adams, MA 01247, USA
Phone: +18668742389
Sunday: Closed
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–8PM
Friday: 10AM–7PM
Saturday: 10AM–5PM
Winnie Vailalo
Always spectacular service from the CSRs at Hodges Cross Road. Always immaculate with store presentation. Peggy was my fabulous csr today.
Kay Baldessarini
It has been a journey but I'm very satisfied with how everything turned out. Both Peg and Karin hug in there with me. They had to have the patience with me instead of me having patience with them! Am grateful all worked out!
Jacob Contreras
This location has no knowledgeable employees and does not follow proper protocol of who to serve next. I signed in to their que to be served and there was two people ahead of me but neither was in the que as the employees called them up to be helped I didn’t say anything because I figured it would only take a few minutes for one of them to be done well 45 min later I complained that had I known their transactions would have taken so long I would have invoked my right to have been served before them since neither of them signed in and I did. And I’m still waiting even after the 45 min because the employees can’t figure out how to complete the transactions
Kelly Lee
Next to impossible to get any help when service drops, price was raised too much which is the problem with no contract. You do not deserve the monopoly you have. Will be searching for sane alternatives. You have no shame as a corporation. Will be writing to my two Senators (Warren and Markey) and my House representative (Neal) on your poor service and overpricing.
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Spectrum customer service is horrible!!
Yes I always go to nearest location which is on Hodges crossroads the people are very and very knowledgeable there is some waiting but the line moves very fast this usually in the morning but if you go in afternoon there is no line. This is when I go to pay my bill. The store hours are mon-thru fri 10am to 6pm. Sat 10am until 5pm.
Good luck with Spectrum over priced terrible service for what they charge.
No Spectrum is open Mon - Fri only. The old cable company Time Warner use to be open on saturdays , but not Spectrum.
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