D'Ambrosio Eye Care

M F (Shipwreckshark)

Waited 20 minutes for someone to pickup to book an appointment. The staff who took my call was rude about booking an appointment. I was told I needed a referral from my doctor as a "standard practice" after my doctor had referred me to this place. Will take the trip to Boston instead of calling this place back.

Jessica Gomez

I went there to drop off my prescription. There was a lady their who was with her unruly problem child basically. Who the mother let do whatever he wanted. She did nothing the staff couldn't do anything either. Prior to being serviced by the staff, this woman was at a dead stare at me. I didn't notice. Because I don't care about other people. But this kid was getting on my nerves. I'm an anxious person I commented to my mother that the kid was a nuisance and needed to be controlled by the mother. In Spanish. My mother answered in English that she the kid needs to learn from the parents both the mother and father how to behave in public. That its the mother's problem in how she could control him. The lady didn't like it. She said something then my mother responded in kind and then called the lady out on staring at me. My mother was getting irate. This woman who didn't bother to correct her child for quite some time. Who had plenty of opportunities to correct him. Who was at a dead stare at me all of the time. Well momma even though I am older and didn't need to be protected sort of lost her patience. This lady got called out on her starring. By my momma bear. Now I need new glasses. My insurance covers them. I called to get a new pair and they are refusing service. All because of this issue. Now what I don't get is why is an innocent person who did nothing wrong but made a comment to my mother about this problem child who couldn't sit still or stay quiet. Seriously if you can't cotrol your child in public. Get a babysitter. Do something to quiet the child. Especially if people look at you. By the way you now have to call to get an appointment for glasses prescription drop off.

BS

My 1st impression wasnt the best. This place is very unorganized and needs better frontdesk representatives. Made my appointment 1 week ahead of time and took time off of work to go to it only to be told when i arrived that i wasnt in the schedule. The lady at the desk didn't even seem to care or even try to offer an explanation as to how or why my appointment wasnt scheduled. They were able to get me in that day but had to wait over an hour to be seen.

Ronald Herskowitz

Last Monday I had pain in my left eye near the tear duct. I called the office and they got me in to see Dr. D'Ambrosio within 1 hour of my call. After he examined me thoroughly he reassured me that there wasn't anything seriously wrong and gave me eye drops. I was comfortable and better by the end of last week. Very thankful for great staff attention from the front desk and technicians as well as Dr. D'Ambrosio. Great service.