Panera Bread

Marc Landry

Wish I could give it zero stars. The manager made a huge scene, berating a senior citizen customer, in front of the whole restaurant. I don't care what the issue is, you don't speak to people like that. Then once he left, she joked with the rest of the staff about it. Easily one of the most unprofessional people I have ever seen working in a restaurant. Panera should be ashamed to employ someone like this in a leadership posotion.

K Smith

I ordered online and was able to walk in and pick up without the wait. During lunch rush, the restaurant felt clean, and that is saying a lot. I was slightly disappointed in the chicken Caesar salad, but it wouldn't keep me from ordering it again.

peter cerny

Very good lobster roll. cappucino good. Pizza not good. Dirty tables, toiletts not clean, paper missing.

Kathy Callahan

I ordered a mac and cheese from a kiosk a little before 11AM, unsure if it was too early for them to be serving it, but since it went through on the machine I thought, okay, they must be offering it now then. My friend and I were planning on a quick stop, so once it got closer to 10 minutes of us waiting, I asked someone working on the food if it was too early for the mac and cheese. She said something along the lines of, 'Oh yeah, it is, but I can get it started now,' after she had already had the order for some time. Why hadn't she told me that once she received the order, that it was too early, or dropped the mac and cheese anyways, if she was offering now to do it? I told her, no, thank you, I appreciate it, but we are on a time crunch, so I'll just see if they can do a quick refund at the front. I was told at the front that, they'd have to find a manager to do the refund (expected), there seemed to be no managers around, the kiosk refunds are complicated... offered to write me a free mac and cheese coupon on receipt paper to redeem for another time... just weird, honestly. I felt so uncomfortable, and like I was asking a crazy request to get my money back. My friend and I were in a rush, otherwise I would have tried harder to see a manager or ask them to make the mac and cheese anyways... though at that point I had lost any desire for it. I feel for the girl because she had to be in high school or close to that age, and I worked at this same location as a high schooler ten years ago! It's sad to see that not much has changed, super disorganized, workers are totally burnt out and unsupported... and for what? Getting minimum wage for serving over priced cafeteria food. Don't get me wrong, I'm not above the food, obviously, but come on... It's sad to see people that are actually doing the work, being paid the least, be this stressed out because of management and corporate dysfunction... and the customer footing the bill as well! It's crazy. Anyways, I'm typing into the void, I'm doubtful this will help my situation at all, but after multiple phone calls with no answer, I figured this is at least an outlet to document this strange occurrence. Noted for next time that, more often than not, it's not worth it to stop at this Panera, or frankly any. Hopefully this place shuts down at some point and something actually good can take its place.