Xfinity Store by Comcast

Category: Internet service provider in Westford, Massachusetts

Address: 6B Cornerstone Square, Westford, MA 01886, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Andy Wilson

Aug 16, 2022

Called Xfinity on the phone and got cut off twice. Tried the Chat help.. could not get a person to help to call me. Made an online appointment for 2:30PM in Westford store. Went to the store at 2:30 waited 10 minutes to get even acknowledged. Was told there were several people ahead of me. I said I had an appointment at 2:30 and asked if that meant anything...the response no, not really.

Shelby Dona

Jul 19, 2022

Took forever and when I finally got to the counter they were out of the 4k boxes. The cust ser rep said that the new router was no different than the old one but I am finding it did make a difference with my wireless service.

George Thomas

Jan 18, 2022

No working phone at this facility to contact them,and do not go by the hours posted on line either.Found out today I could have returned my wifes business equipment on MLK day.So I guess I would have to drive there to find out(18 miles) roundtrip.I never saw so many RUDE woman in one place.There was a young man who was good.I can not believe what I went through to return equipment.

EarthlingT42

Jan 17, 2022

I would be careful when going through the terms you sign vs. What the sales person is talking about. There are a few tactics they are using to trick you. I like the services of Comcast, not so much the sales associates. Overall helpfull but tricksters....

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Questions & Answers

Why do they have a phone number to call! I called 15 times in a row and was disconnected each time! Nobody answered the phone!

John Breen | Sep 8, 2020
Diane Noel | Sep 8, 2021

Why does Westford have a phone number to call and they don't answer their phone -- ever!! i CALLED AND CALLED yesterday and today and rang 15times and then went into a busy signal. What's up with Comcast being so unbusinsslike!

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Please pick up your phone l have being call for the past 2 hours.

Ray Charles | Sep 8, 2020
Andrea Natalia | Sep 8, 2020

I'm sorry but my phone hasn't rang today

Why won't you pick up your phone in Westford?

Mary Coppinger-Fraser | Sep 8, 2020
D Young | Sep 8, 2020

Disappointed to see this. I've never had a problem with this store?

do they take comcast equiptment there

George Thomas | Feb 10, 2022
Jim Keats | Feb 10, 2022

Yes. I have returned equipment there recently.

Is the Westford, MA store open for people to go and and talk to a representative?

Jean Vosler | Sep 8, 2020
Robert Lashua | Sep 8, 2020

Yes

Cable not working on TV. Is there a problem area wide.

Joanne Wall | Sep 8, 2020
D Young | Sep 8, 2020

Xfinity store is not the place to find out. Every town has it's own lines. So, you should call your individual provider.

Can you help with my defective cell phone

gail sleeper | Sep 8, 2020
rose hanscom | Sep 8, 2020

Sorry the only thing i can recommend is having it looked at

Can I return the modem at your store after termination of comcast service?

Sam P | Sep 9, 2019
Karen Brennan | Sep 9, 2019

I would imagine so they say the store is cable internet and phone

Can I replace a remote at this store?

Margaret Zoller | Sep 9, 2019
Sonya Lodge | Sep 9, 2019

Sure can

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Phone number for this location please?

carla delpapa | Sep 9, 2019
Marilyn .Auclair | Sep 9, 2019

1 800 Xfinity

Where can I get a cat5 adapter?

A Google User | Sep 9, 2019
Bill Meier | Sep 9, 2019

What would you like it to mate with? I believe CAT5 and CAT5E use the same jack and pinouts.

I can't use my Outlook email since I have a message that there is no connection. Do I go to xfinity or where????

Elizabeth Twombly | Sep 9, 2018
Robert F. Jobin Jr. | Sep 9, 2018

You should probably just call them whole at home

A service man came out a few days ago and brought a new remote for my tv as my old one was not working. It is defective. I need to have someone bring a replacement. The service man was VERY nice-welcome after the last one who was rude. Thank you.

Joan Burrows | Sep 9, 2018
Joe Frawley | Sep 9, 2018

Whats the question?

I need another box for a bedroom in my apt in New Hampshire. Can I get one there in Westford? Cost? Remote? Remote cost?

Suzanne Richardson | Sep 9, 2018
Joe Frawley | Sep 9, 2018

Yes you can. No clue about cost. You should call ahead.

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