Claremont Savings Bank

Kevin Holbrook

I discussed obtaining a Construction loan from Claremont beginning in January of 2022. My first question was whether or not they provided loans for the town in Vermont where I am building. They answered that they did, in fact, provide loans for construction in my town. I would need the money around the summer, so they told me to come back closer to when the funds would be required. I reached back out in April, started my application, sent over all of my financial information, as well as a full vendor list with all quotes / receipts. One week into the process I was informed that they do not, in fact, cover my town, and they would not issue me a loan. No recommendation was made as to who might be able to help, nor was any apology issued. This is all I got: "Although we do lend in Vermont, a further conversation with a Senior Underwriting Officer has confirmed that XXXXXXX, VT it is out of our lending area." Now I am scrambling to find a lender, after some banks have paused issuing Construction Loans after the Spring rush. Word to the wise, DO NOT trust what Claremont Bank tells you. UPDATE: The loan agent & her manager are now sending me emails and arguing with me. Please put customers first, and tell them to leave me alone.

Mike W

My friend is a first responder. This place denied him a loan. Absolutely disrespectful!!! I have no respect for this local financial institution. Anyone who disrespects first responders is absolutely low in my book. I am writing this review to make sure people are aware before doing business with this bank. I hope the managers of Claremont savings bank call someone else other than a first responder if they get into a car accident!!! FYI my friend has a credit score of roughly 700. All because of a late payment from over 5 years ago. If you love a financial institution that disrespects first responders join Claremont savings bank!!!!!

Lauren Higgins-Mitchell

I have been a customer of this bank since 2000. That speaks for itself. Their customer service has been helpful, their tellers are personable and always ask about my grandsons - always a winner - and have answered numerous questions patiently.

Cara Paradis

We absolutely love CSB! My husband and his family have been using them for quite awhile and then when I moved to Claremont from CT, joining the small welcoming CSB family I was shocked as I was always used to the big name chain banks that you don't get any personal customer service like we do now. Everyone is so professional, personalable, welcoming, and helpful whether it be over the phone or in person! CSB has been there for us during a couple tough situations and is always just there with a welcoming hello as you walk through the door! We look forward to working with CSB for all of our financial needs for many years to come and highly recommend the same for others. Thank you All at the Broad St Branch and Cheers to a better 2021!!!