New Chan's Palace

Category: Chinese restaurant

Address: 162 W Main St, Eagle Point, OR 97524, USA

Phone: +15418269656

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 2–9PM

Reviews

Sasha Gartner Weber

Jul 16, 2022

Great experience! Tasty food, good location & excellent service. Eco-friendly packaging makes us want to return. On a personal note, we’d like to join Ashley’s parents in celebrating her many accomplishments. 🏆

Joey Taylor

Jun 6, 2022

The thing I love about this place is it's very consistent with quality. Some of the best fried rice I have had that's not too oily. Best when fresh. Good menu and friendly people. Rooted in the community. The family who runs it are very nice. Fast take out which is great. The only thing I can say that could some improvement is the place is a bit outdated. Needs a facelift and to be updated. A little remodel would spark some life on the indoor dining.

pat spitzner

May 4, 2022

It was ok. I would not recommend them. The food was bland. No flavor No season .I will not go there again.

Allen Hincher

Sep 25, 2021

I hate to give negative reviews, especially in the Pandemic Era. The food here, as usual, gets a 4.5 or a 5. They have no real competition for Chinese food in this area. It's always good. For everything except the food, New Chans gets a 1, or a 0. They turned their phone off at 5:30 pm on a Friday night. Tried for 30 minutes to get through, than drove down there. Only two tables inhabited. Still took 10 - 15 minutes to get someone to notice I was there. Finally place an order, then wait an hour for it to be ready. Total time inside the restaurant, about 75 minutes. Total time involved... 100 minutes. They do not have enough help. Two employees in the restaurant. One cook; one waitress. Even when they have had a phone person, my wife will routinely wait 15 or 20 minutes past when the food was supposed to be ready. Only solution is apparently to call your order in at 4 pm and pick it up at 5 pm...... maybe. Might as well pre-order a Peking Duck - it couldn't possibly be any slower.

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Questions & Answers

Is there a full bar

Lois Trelease | Jan 29, 2019
Kuttle Bug S | Jan 30, 2019

Is there a lot of great stuff to eat?🌯

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