Address: 3033 SW College Rd, Ocala, FL 34474, USA
Phone: +13522376251
Sunday: Closed
Monday: 8:30AM–5:30PM
Tuesday: 8:30AM–5:30PM
Wednesday: 8:30AM–5:30PM
Thursday: 8:30AM–5:30PM
Friday: 8:30AM–5:30PM
Saturday: Closed
Rosanne Vargas
This office was not very welcoming. The staff was very aloof. It took a bit to be waited on. It seemed like we were bothering them. We had a few travel questions and the lady who waited on us said she expected a client at 3. We were there before 2:30. She just wasn't warm. There was no customer service. It was a beautiful office but the staff left a little to be desired. I really don't give bad reviews but I was not happy with the lack of service received.
kiwibaby02
I was not reminded of auto renewal. I was just going to let it cancel then saw I was automatically charged. I called and canceled and was given the usual spiel of 10 to 15 days for refund. (They never take that long though for any other companies t issue refunds) I've been with AAA for many years and rarely used it. Only reason I canceled is because I very rarely go anywhere now. And when I do, I stay nearby. My family can come help if needed. No sense in keeping something I no longer need. Unfortunately, AAA intentionally holds your funds and does not even issue it until the 15th business day-if you're lucky. I called on the 16th business day and they still had not issued it. It took a few more days for them to process it. Poor business practices.
Mark Turner
Both the customer service representative who answered the phone and the gentleman who came out were great. Friendly, efficient, and responded very quickly. They have me as a customer for life.
Micole Reid
I can’t believe theses guys I’ve been sitting on the side of the road almost 7 hours I’m about to run out of gas it’s freezing and I have my child in the car with me. I’ve called AAA at least 5 times even got a supervisor on the phone he reassured me someone was coming still no one shows up Don’t even get me started on the customer service I’ve received unbelievably rude of course I’m frantic and upset I’ve been stuck on the side of the road since 4:47pm it’s now 11:43 pm and they assured me someone is coming again Don’t use these people for road side assistance if you are in an emergency situation they won’t help Or are rude to you on the phone 1 lady even hung up on me I have a spare tire but no jack so I can’t fix the problem myself And what did the manager offer He’d reimburse my account ya know what don’t bother cause I won’t be using you anymore anyway
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No, you need to go to motor vehicle.
Mostly you can contact the hotel directly either by phone or online and book through them. All you have to do is let them know you are an AAA member.
8:30 am until 5:30 pm Mon thru Friday. Later and weekends by appointment
Yes
In Ocala gas is not a problem
I would recommend that you call them first thing Monday morning. They are very helpful people at this office.
Not sure but is u contact your local was I'm surer the skill give the info needed
Go to AAA N they can help you.They can look up your record.
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